My experience of Bradcot is great awnings but not so great at answering the phone! Keep trying and perhaps as Colin said an email.
------------- Alan
2016
February C&CC Theobalds Park
March C&CC Salisbury
May C&CC Adgestone IOW
July Le Clos Auroy, Auvergne France
August C&CC Polstead
August C&CC Oxford
October C&CC Lauder
Thanks gents, I'm inclined to look elsewhere for an awning. If sales can't return calls having left two messages then so be it. They don't want to talk I don' t want to buy.