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Topic: Help please . re bailey unicorn cadiz
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05/7/2016 at 6:36am
Location: None Entered Outfit: None Entered
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Hi
we purchased a 3 year old unicorn cadiz on 2/7 2016 from a so called reputable dealer.
while waiting for the salesman to complete the deal , he nipped off , i had a look at the file regarding the van , well it had my hubby's name on it
there was a check list inside , which we were never shown
all ok until i get to the part that said 25%/to 95% damp in the bathroom area.
we had asked about damp on viewing the van and was told
oh we never take anything in part exchange with more than 10% damp
,so i asked what this meant and he said
oh that has been fixed and anyway you have a 3 year
warranty .
well at that moment suppose we were caught up in the moment and very stupidly& naively paid the balance of £16,000 paid by debit card
however having been away for the week end we have now discovered a few other faults ,
one of the locker doors is faulty , the actual barrel on the lock fell out on the journey home , luckily didn't spill the contents ,
the window blind is broke wont open / close , come off its track .and all wrinkly , the water pump is extremely noisy,
the second hand motor mover which was supplied as part of a package with the van , the handset faulty and the roller is badly worn,since found out the mover is 12 years old ,
Hubby phoned them today and i think was basically fobbed off told to put it all down in email which he has done
so as you can imagine we are totally gutted and have completely lost faith in the van .
this was to be our forever van until we gave up carravanning, having come to it all quite late having only owned one van before
what are our legal rights . i know about sale of goods act , but unsure how this affects us with a secondhand caravan, can we reject the van and as dealer to take back ? , many thanks in advance
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