Hi all,
Renewing my van insurance soon and had a couple of quote on-line that are better value than the price I have been given by my current insurer ( caravan guard ).
I just wondered if anyone out there had heard, or have had any dealings with a company called Flux Direct, their quote is not only cheaper than caravan guards, but is a better policy.
You only tend to find out how good an insurance company are when you put a claim in.
I have read some very good reports about caravan guard , but when I can save not just twenty quid but a hundred pounds, then it does make you think twice
Not able to access links above, but what I find with a lot of these insurance rating sites is that most of the reviews are purely from people renewing their insurance and not actually making a claim. I mean of course they are going to be good if all you are doing is renewing!!!
I have just recently finished a claim with Caravan Guard, with a successful outcome, and they were very good to deal with as was their underwriters RSA.
------------- XVI yes?
As well is two words!
How does a sage know everything about everything? or does he? or does he just think he does?
Remember, if you buy something you bought it, not brought it.
Not had dealings but,it may be an offshoot of Adrian Flux,which have mixed reviews(don't they all)I think they are the same as car insurers,they give new customers low quotes and knock the premiums up the following year.I have been with Caravan Guard for some years now and have been very satisfied with their service,Haven't claimed(nor wont have to hopefully) just renewed this week(new for old)and the guy on the phone helped me to tailor my needs and it's £16 less then last year,so I'm happy enough to stay with them.
was with Adrian Flux went up and up now with Life-sure for car and van get money off for insuring both but different policies,
put van on all year round site( secure site) so van insurance was reduced by £30 per year new for old.
I was with caravan guard until 3 months ago until my renewal premium shot up by £100.00, I rang them to try and reduce it but after giving them all details which were same as before she told me my renewal wasnt enough and tried to put another £60.00 on to renewal.
I then cancelled before renewal but it took them almost a week to process and in the meantime i got letters and emails telling me i owed money (I didnt) so I sought a quote elsewhere and saved £100.00 against my renewal.
Tezmil1 I was sorry to hear that your premium increased at renewal. There must have been some reason behind this - usually during a renewal call we will check insured values to ensure that they are adequate; increasing them can cause premiums to increase. At the same time our valuation checks can sometimes reveal that insured sums can be reduced hence reducing premiums.
CarlWaynie, have you been through your renewal with one of our advisers? If not I would advise calling us. I note that Flux Direct don't have a Defaqto 5 Star rating for their policy. In what way was their cover better for you? Maybe it's something we can offer.
We calculate our premiums using a wide range of factors so they can vary dependent on personal circumstances including storage postcode, type of caravan, European usage, security devices fitted and many more.
Kind regards
Craig
Caravan Guard
------------- Caravan Guard specialise in insurance for caravans and motorhomes.
I have been with Caravan guard for 6 years now and have always been happy with prices and cover but like the op says you only find out how good your insurance company is when you make a claim.
Following 2 weeks away in August we noticed that something had hit our caravan roof and i contacted Caravan guard to make a claim, they advised me to seek a quote and when asked for help with this i was told to contact the manufacturer. Bailey put me intouch with a specialist who sent me a quote within few days. Caravan guard then sent a loss adjuster out again in s timely manner all good do far.
Loss adjuster agreed damage, then it has taken a further 9 weeks for any further action from insurance and only after seeking advice and putting a complaint in was any action put into place. so i have found out how good our insurance is and needless to say i wil be shopping around very soon.
Quote: Originally posted by MITIE1 on 05/12/2016
hi ive been with ceta ins never had a prob in 15 years cheers .tom
How many claims have you made? cheers
------------- XVI yes?
As well is two words!
How does a sage know everything about everything? or does he? or does he just think he does?
Remember, if you buy something you bought it, not brought it.
Quote: Originally posted by Caravan Guard on 05/12/2016
Tezmil1 I was sorry to hear that your premium increased at renewal. There must have been some reason behind this -
The reason is this. The competitive insurance market works by increasing renewal premiums to existing customers to allow those who pay the increased premium without shopping around for cheaper quotes to subsidise the lower premiums that are offered to attract new customers.
If one does not 'play the game' at each renewal time by shopping around for a cheaper quote & inviting existing provider to match that cheaper quote for like for like cover then existing provider will be happy to increase premium year on year.
Ime it is not necessary to change provider who will usually match lowest quote after checking that quote offers like for like cover. I have been with Saga for all my insurance needs for 14yrs. Every year I find cheaper quotes which they always better by £1. That's the way it works.
We done ours with Towergate I don't know what they would be like if we made a claim but probably the same as all the others. They were certainly a lot cheaper than others though
------------- its our imperfections that makes us perfect
hi bluexpo one when some one broke in our van smashed the window rung ceta up in a day they sent some one down give me the ok to have it done away the folling weekend cheers .tom,
You never know how good an insurence company is till you make a claim .I made a claim for storm damage with caravan guard bill came to 10 grand.they were brilliant no problem at all which is why I stick with them
------------- It's not what you take when you leave this world behind, it's what you leave behind when you're gone