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Subject Topic: CASSOA Gold site breached
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Personpjproby123
27/2/2017 at 3:22pm
 Location: Wakering Essex
 Outfit: Bailey Unicorn Cadiz View pjproby123's Profile View Profile   Reply to pjproby123 Reply   Quote pjproby123 Quote  
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We bought our new van from there, and stayed overnight in their site just in front of the storage yard. thing is we never see anyone let alone security from when they closed until opening time. But there was a chap waiting to get his van from storage. he had to wait until someone came and opened the gates.

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Rick


PersonBeanyman
27/2/2017 at 8:15pm
 Location: Nottingham
 Outfit: Sterling Eccles Lux 586 View Beanyman's Profile View Profile   Reply to Beanyman Reply   Quote Beanyman Quote  
Joined: 22/6/2009

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Thanks everyone.

Spoke to the police and have been issued with a crime number.

Spoke to our insurers and have been issued with a claim form.

Spoke to lowdhams requesting a quote - heard nothing.

They pride themselves on exceptional customer service! Waiting see any level of service at the moment.

Round 2 tomorrow.


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Personbobmel
03/3/2017 at 10:47am
 Location: Aberdeen
 Outfit: Coachman Pastiche 460 VW Tiguan Moti View bobmel's Profile View Profile   Reply to bobmel Reply   Quote bobmel Quote  
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How could this level of destruction/pillage go on at a CASSOA Gold storage site ? I think a big investigation is required.

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Robert (BoB)


Personpeter1474
03/3/2017 at 11:09am
 Location: ML9
 Outfit: Pageant Champagne 2002 Honda CRV 2008 View peter1474's Profile View Profile   Reply to peter1474 Reply   Quote peter1474 Quote  
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Easy Bob, why a big investigation?
CASSOA Gold Storage does not mean 100% impregnable otherwise the banks would use them.

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Peter and CofSD (Anne)


Persontango55
03/3/2017 at 12:52pm
 Location: Lichfield
 Outfit: Coachman Amara 450 View tango55's Profile View Profile   Reply to tango55 Reply   Quote tango55 Quote  
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It's a bit of a con where caravan insurance is concerned as they usually give a discount on your policy if your caravan is kept on a CaSSOA storage site. However, depending on the size of the storage compound there could be hundreds of keys handed out to all that pay to keep their caravan or motorhome stored on there which to me isn't really that secure at all. This has proved to be the case with the OP and the scale of theft or damage is probably bigger than we know as we only hear ever comments on this issue with folk who use this forum which is a minority of caravanners in general.


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Personpeter1474
03/3/2017 at 1:14pm
 Location: ML9
 Outfit: Pageant Champagne 2002 Honda CRV 2008 View peter1474's Profile View Profile   Reply to peter1474 Reply   Quote peter1474 Quote  
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Very true Tango55, if they want it nothing will stop them, hence the reason I refuse to buy a car or a caravan I cannot replace myself. I do have insurance for the van as it is in storage but only because the Cassoa storage I use is the nearest and cheapest even with insurance added in the County, the fact it is Gold does not mean I trust it. I found need another pair of hands to count the ways I could get in the place and rob vans, might not be able to get one out but could do what has been done to the OP if so minded.
What is to say in the OP,s case it wasn't another vanner or friend of?

If I had a driveway the van would be at home.

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Peter and CofSD (Anne)


Personbessie500
03/3/2017 at 2:40pm
 Location: Lancashire
 Outfit:  Volvo X60 Coachman View bessie500's Profile View Profile   Reply to bessie500 Reply   Quote bessie500 Quote  
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It's a bit of a con where caravan insurance is concerned as they usually give a discount on your policy if your caravan is kept on a CaSSOA storage site.

Tango they only give the discount if it cassoa gold you get nothing off for a silver like ours

Bessie


Persontango55
03/3/2017 at 3:07pm
 Location: Lichfield
 Outfit: Coachman Amara 450 View tango55's Profile View Profile   Reply to tango55 Reply   Quote tango55 Quote  
Joined: 15/5/2008

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I didn't know that caravan insurance reductions were only granted on CaSSOA Gold award sites but the security is based on the same principal as my previous post in the fact that there are numerous key holders that have access to the site.
Make your own assumption on this one but it totally baffles me. An old caravanning friend of mine kept his caravan in a lock up garage outside his house that was not only out of sight but apart from that he had a vertical locking post immediately behind the garage door, a wheel clamp in place, a hitch lock, an activated alarm but most of all, he was the only key holder. He contacted several insurance companies and yet none of them would offer any discount. In my view this is the greatest deterrent you can ever have and if that was me I would have complained to the insurance ombudsman for a constructive reason for the refusals of a discount when the touring caravan is actually more secure than ANY storage compound in the UK.


Personpeter1474
03/3/2017 at 3:33pm
 Location: ML9
 Outfit: Pageant Champagne 2002 Honda CRV 2008 View peter1474's Profile View Profile   Reply to peter1474 Reply   Quote peter1474 Quote  
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Tango, I will be honest if I had storage at home I would have that sort of protection and no insurance. I don't buy a van I cannot afford to replace out my pocket, I do not trust the Insurance Companies to pay out, they will find any cause not to.

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Peter and CofSD (Anne)


Personbobmel
04/3/2017 at 2:20pm
 Location: Aberdeen
 Outfit: Coachman Pastiche 460 VW Tiguan Moti View bobmel's Profile View Profile   Reply to bobmel Reply   Quote bobmel Quote  
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For £400 to £500 a year at some these sites. Computer locking gates 24 hour CCTV and this still happened ! Questions should be asked.

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Robert (BoB)


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PersonJohn4703
04/3/2017 at 6:41pm
 Location: Glasgow
 Outfit: Elddis Avante 454 View John4703's Profile View Profile   Reply to John4703 Reply   Quote John4703 Quote  
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If so much was stolen I would hope that the police would be looking for the thieves and checking Ebay and such for any suspicious items for sale.

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We camped for years. In 2019 we bought an Elddis Avante 454. We like it as it is short (6.9m) and fits in our driveway and has a fixed bed.
We had 127 nights away in the caravan in 2023.


PersonBeanyman
04/3/2017 at 7:36pm
 Location: Nottingham
 Outfit: Sterling Eccles Lux 586 View Beanyman's Profile View Profile   Reply to Beanyman Reply   Quote Beanyman Quote  
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Quote received & approved by insurance company, just waiting for a date repairs/replacements will be supplied & fitted - hopefully will be back to full working order soon as itching to take the van out for the first trip of the year now that the days are getting longer.

Lowhdhams were 'Hit' on the Friday night and the used car dealer half a mile up the road was 'hit' on the Saturday night - parts were stripped off cars - thought to be the same gang. The police have reviewed eBay etc though it's unlikely that the items stolen will be sold locally or from the same seller so difficult to prove/link back to the incidents.

The storage site is reviewing all of their security measures currently in place as this is the first incident in 13 years. I could list a number of vulnerabilities/weaknesses but not wise to highlight these on a public forum and hopefully they will be addressed.

The security guard will not be back and Has been interviewed, though we'll never hear the outcome.

The way I have come to accept what has happened is to see caravan storage favilities, whatever CASSOA rating they have achieved as glorified car parks. If your car is damaged whilst parking in the multi story car park, you claim on your car insurance - same with a caravan.

back to the van tomorrow with a new fully charged battery & to check to see if the spare wheel is still there - forgot to check last week!


PersonRay Clayton
05/3/2017 at 8:36am
 Location: Ilkeston. Derbyshire
 Outfit: Disco 4 Unicorn Barcelona 4 View Ray Clayton's Profile View Profile   Reply to Ray Clayton Reply   Quote Ray Clayton Quote  
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My mate was a fitter there for years, and i know the area well.
Bit isolated in that area and nothing on that side till you get to fullers.
I wonder if the police have checked the varible speed cameras. If they where driving surley it would have registed as they went through the area.
And while they stoped to do the nicking of parts, would register them again after.
So that motor would have a time lapse?
Then again to much work for them to do that.

A mate of mine was on M1 between junc 25 & 26 and got pushed into the central barrier on his Harley. Loads of cameras as major works was being carried out.

They never bothered then, so won't for a few caravan parts.

And he lost his leg!!



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Cheers
Ray

Discovery 4 & Bailey Barcelona 4








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