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Subject Topic: Coachman Avtex Ariel Post Reply Post New Topic
PersonCompressorman
24/6/2017 at 11:40am
 Location: Swadlincote
 Outfit: Coachman 545 VIP. 2015. View Compressorman's Profile View Profile   Reply to Compressorman Reply   Quote Compressorman Quote  
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We have a 2015 Coachman and the Avtex Ariel is rubbish.

It either works half reasonable or not at all - we have been on a couple of sites where it has been ok - but overall it's unacceptable.

I want to change it for something better and wondered if anyone else had done the same.

Would be interested to know how they got on.

I realise it's all down to reception and signal strength etc etc - but if the people in the next van can watch TV and you can't then that's no joke.

What do you think


Personromany girl
24/6/2017 at 8:02pm
 Location: Derbyshire
 Outfit: ElddisAvante462 Honda CRV SE2.2 i-Dtec View romany girl's Profile View Profile   Reply to romany girl Reply   Quote romany girl Quote  
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My Avetex Ariel has been fairly ok, you have to make sure that its switchedon in the drop down menus on the Tv screen, and also check out if its connected propperly along the wiring system, as at first, ours was as bad as you say yours is.

I complained to my dealer on our first service and he gave us a full demo and also fixed a faulty connection, and its been fairly decent ever since. Some areas we visit like around Snowdonia, the signal is poor for everyone, and we have to resort to plugging into the sites boosted Tv points on the bollards via a long co-ax extention cable.

Julia


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Personjaiash
24/6/2017 at 8:36pm
 Location: nr Derby
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We had one fitted to a Compass van, it was useless. Had it checked through at the dealers and all the connections remade - marginally better but we couldn't get a decent signal in places where we previously had no problem with the old 'flying saucer'. External aerial - problem solved. Loads to choose from on eBay/Maplins.

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Grahame


PersonAVON EAGLE
25/6/2017 at 8:50am
 Location: Blackpool
 Outfit: Elddis Supreme View AVON EAGLE's Profile View Profile   Reply to AVON EAGLE Reply   Quote AVON EAGLE Quote  
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We had an Avtex Aerial on our Alddis. It too was rubbish. I bought a digital aerial from Maplin - It cost us £50. It was superb. Got more channels than any other caravan (Aerial) we have ever had.
it was - Moonraker DTV1000 Outdoor Digital Aerial.

There are cheaper ones but I have no idea what they are like. You will need a 240 volt supply for it though. The plug is a transformer to (I think) 12 volts)

Post last edited on 25/06/2017 08:54:27


PersonCompressorman
30/7/2017 at 6:24pm
 Location: Swadlincote
 Outfit: Coachman 545 VIP. 2015. View Compressorman's Profile View Profile   Reply to Compressorman Reply   Quote Compressorman Quote  
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As the OP you might be interested in the answer.

After 2 years of rubbish TV reception and wasting time going back to the supplying dealer and wasting money on gold tipped coax leads and all that nonsense - the answer was simple.

Bought a Status 570 Ariel and had it properly fitted in the roof.

No more problems and it works perfect on over 150 free view channels.

Coachman and Avtec should hang there heads in shame - a £25k caravan and a cheap Ariel that's doesn't work at all.

There are 100s of people out there with the same problem and it won't go away unless you buy a proper Ariel.

Still - mine is sorted now and I have shared the answer with you.


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Personarnieslad
01/8/2017 at 5:02pm
 Location: sheffield
 Outfit: coachman pastiche 565 4 View arnieslad's Profile View Profile   Reply to arnieslad Reply   Quote arnieslad Quote  
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i am same bought a 2015 coachman pastiche (brand new)with the spike aerial sometimes i get a good reception sometimes its crap got in touch with coachman and was told i cant have a directional aerial fitted ,not even by a coachman approved dealer as it will cancel my water ingress warranty because i cant have a hole put in the roof to accomodate it i think its only the 2015 model thats got the spike type fitted


Personadrian06
01/8/2017 at 7:52pm
 Location: S E Hampshire
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Arnieslad - same here. Been there, done that, got nowhere. Gave up and use satellite when needed. Might give the Moonraker (mentioned above ) a go.

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Adrian


PersonCompressorman
01/8/2017 at 9:22pm
 Location: Swadlincote
 Outfit: Coachman 545 VIP. 2015. View Compressorman's Profile View Profile   Reply to Compressorman Reply   Quote Compressorman Quote  
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Well I went through all of this with Coachman before I had a hole drilled in my roof to have the status fitted. There is no damp in the caravan now and there will be none caused by the Ariel when fitted properly - after all coachman no doubt used some unskilled seasonal worker to bodge the hole for the Avtec stick.

If my caravan develops damp and it is not connected to the new Ariel then they will need to sort it out - it won't be anymore of a battle than without the Ariel.

What most people don't realise about warranty departments is that they are not there for all your little niggles or even more serious complaints - their role is to only do anything after a long battle and when there is no other choice - they would be fine at sending you a replacement door knob or piece of sticky trim both of which cost them pence but if it was a serious problem they would put up one massive struggle wether you had changed your Ariel or not

I am not going to sit in a £25k caravan and can't watch TV just in case my repair affects the warranty - no chance.

I wish that we could pay like in the TV series " four in a bed " where you pay what you think the service was worth. I can tell you now that no new caravan is worth £25k including mine - I would have paid about £18k

Still that's the way it is and it isn't going to change.


Personarnieslad
01/8/2017 at 9:46pm
 Location: sheffield
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ive got a satellite system but that is the same cant always find the satellite even with a satellite finder ive got an old vision plus aerial thinking about purchasing a bracket to fit on the jockey wheel and a pole


Person664DaveS
02/8/2017 at 11:11am
 Location: Shropshire
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The Status type fitted to our Bailey is good, it goes up and down,rotates and can be set for vertical and horizontal polarisation.
There are free phone apps giving the directions and range to transmitters.

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DS-There's more to life than football!!!


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Personshaggy2000
02/8/2017 at 1:00pm
 Location: County Durham
 Outfit: Explore 304 View shaggy2000's Profile View Profile   Reply to shaggy2000 Reply   Quote shaggy2000 Quote  
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I had an Avtex on my Elddis Xplore 304, it was terrible, it was random if I would get a decent signal or not.

Low and behold the very next year I noticed that Elddis were no longer putting Avtex aerials on their caravans.

Luckily my aerial got damaged while in storage and I replaced with a flying saucer type, works great.


PersonCompressorman
12/8/2017 at 10:02pm
 Location: Swadlincote
 Outfit: Coachman 545 VIP. 2015. View Compressorman's Profile View Profile   Reply to Compressorman Reply   Quote Compressorman Quote  
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As the OP thought you might be interested in a 2nd update.

We are now in Cornwall at St Ives Bay Area where TV reception is never that good looking by the massive Ariel poles attached to the houses on the way in to our site.

Anyway the Status is just perfect with a great picture quality - just the same as being at home .

The Status has done everything that I wanted it to do and I would never consider a new caravan with a silly little stick Ariel again

I can't believe what we put with for 2 years listening to people giving us the run around - probably why I have never bought from the same dealer twice - but it's sorted now.


woodman2
12/8/2017 at 11:21pm
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I am confused about your ariel.
You seem to be suggesting that you had to drill an additional hole in the roof for the Status ariel.
Could it not just be fitted into the hole already in the roof for the original ariel.
Am I missing something. Was the new ariel in addition to the original?


PersonCompressorman
12/8/2017 at 11:40pm
 Location: Swadlincote
 Outfit: Coachman 545 VIP. 2015. View Compressorman's Profile View Profile   Reply to Compressorman Reply   Quote Compressorman Quote  
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Hi Woodman

Sorry for the confusion - we left Avtex in place but removed all cables.

We had to drill new hole as the Status protrudes down into the cabinet and in position of Avtex there was not enough room below it to do that.

Rather than remove oit and have to seal the hole the answer was to leave it there but unused

Well worth the effort and possibly the best money I have ever spent on a caravan


Personblueexpo97
13/8/2017 at 7:03am
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I'm confused,



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XVI yes?

As well is two words!
How does a sage know everything about everything? or does he? or does he just think he does?
Remember, if you buy something you bought it, not brought it.



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