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Quote: Originally posted by Nikki1171 on 06/9/2017

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Thanks for your reply. We're still debating whether we need a motor mover - never use the one on our current single axle van but are thinking of an upgrade to a double axle van. Not sure whether a double axle will be as nudgeable for hitching!

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Quote: Originally posted by shaggy2000 on 07/9/2017

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Personally I would always go with a dealership, that way any problems you have someone to go back to.

I had a slight problem with my Xplore 304 and took it back to the dealer, they took a look and said they would get in touch with Elddis so it could be done on warranty, was told later that because the part at fault was the water inlet point (it was leaking slightly) that it was whales fault and Elddis wouldn't cover the cost of replacing it.

Obviously I argued this and eventually the dealer replaced it anyway and just bared the cost themselves.

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Quote: Originally posted by Nikki1171 on 07/9/2017

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Thanks everyone. Still unsure what to buy! My husband thinks the 8ft twin axle I wanted is too wide and my storage yard agrees because they won't store it!

Back to the drawing board. Why is it so hard to find a van that will fit 4 adult size people without bunk beds!

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Quote: Originally posted by Tiggey1 on 10/9/2017

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At the moment I would not touch another Elddis van. We have had problems with heating and hot water system made by whale. Sent to there factory for repairs and still does not work. Contacted else is to be told we had invalidated our warranty by not having van serviced at the correct interval ie 15days over
due to dealer being solidly booked up. A brand new £22000 van but rubbish back up. A solid van apparently but not a solid company at the first opportunity they renege on there obligations it seems at this moment in time i cannot recommend buying an else is van. It seems caravan warranties are not worth a light and needs an industry investigation

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