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Subject Topic: Bailey servicing question Post Reply Post New Topic
Personstuhub
27/2/2018 at 6:42pm
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Evening all.

I have a question regarding servicing of a Bailey Retreat van.

The van is under the 5 year plan that was (apparently) an option with these from new.

I am in the process of purchasing the van and was told that it was going back to the dealers for the final service before coming to me (private purchase)

I have since been told that the van has had to go back to Baileys in Bristol for some work - is this normal for an annual service? I was led to believe that vans would only go back to the manufacturer for major work.

Anybody got any experience of this please? I'm getting worried that something major is wrong and I shoudl walk away.



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"Rules are for the guidance of wise men and the obedience of fools."


PersonSevenexile
27/2/2018 at 6:45pm
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Sorry to say it but if it’s been back to bailey then it’s been damp in the past and should be dry now, if it’s been fixed properly.I persoanlly would wait to see what the next service report says as that will tell you if it’s damp at the moment before making a decision.


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PersonRay Clayton
27/2/2018 at 6:55pm
 Location: Ilkeston. Derbyshire
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Hi
The water ingress waranty is 6 years.
Mines just had the 5 year service just last month.
It has another year till its 6 years old.
But that service will need to be carried out a couple months before the waranty runs out, in case any fault is found and then reported to Bailey.

If as you say it as to go to Bailey then am affraid they have found damp in the floor somewhere, as the sides do not suffer from damp on the Alu-Tec body.
But water will flow inside the body down to the floor.

Hope that helps.




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Cheers
Ray

Discovery 4 & Bailey Barcelona 4







Personstuhub
27/2/2018 at 7:10pm
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Appreciate the comments thus far - this is starting to look as I had feared, is there any other reason a van would need to go back to Bailey's during an annual service?

From reading what I have read on here and other comments about Retreats, combined with what I am reading here I am seriously considering deffing the idea and going for a Hobby - its on a seasonal pitch and I never tow it.


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"Rules are for the guidance of wise men and the obedience of fools."


PersonRay Clayton
27/2/2018 at 7:29pm
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Not sure.
But unless it has extended waranty on the other equipment, i can't see it being anything else.
The water ingress is for 6 years and could be extended to 10 when first bought.

Not all Retreats are bad vans, you always tend to read about the bad ones and never the good ones, whoever makes the van.

I can safely say they are more good vans out there than bad ones, otherwise they would not be making any make of van anymore.



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Cheers
Ray

Discovery 4 & Bailey Barcelona 4







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PersonSevenexile
27/2/2018 at 7:56pm
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As Ray says in the comments above there’s good and bad. The only other reasons it would possible go back to bailey would be for side/roof/front/rear panel replacement. But I’d guess it was due to damp. As I said I’d try and hold off and see what the damp report from the service finds then make your decision.


Personstuhub
27/2/2018 at 9:01pm
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So, just to be clear please - is there an option when you buy a new van for it to go back to Bailey in Bristol for a check before the end of the 5 year period or does this only happen when a fault is found?

Post last edited on 27/02/2018 21:06:28

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"Rules are for the guidance of wise men and the obedience of fools."


PersonSevenexile
27/2/2018 at 9:21pm
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A Bailey Caravan has to be serviced to maintain its warranty the services are carried out by dealers, service centres, mobile engineers etc. Bailey only carry out repairs back at the factory repair centre if they have had a request for the van to go back there from a dealer/service centre and even then it’s very few they actually take back.


Personmisterg
27/2/2018 at 9:21pm
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Another vote for serious damp.
Mine had a soggy floor . The good news is they should make a good repair (they have had a lot of practice!).The bad news is that it may take a long time. Mine was off the road 9 months!,

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Mister G


Personcheckley1973
28/2/2018 at 8:37am
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I don’t want to spoil your plans but please run a mile. Bailey Retreats have numerous known issues relating to water ingress and damp. For a van to go back to bailey it’s almost certainly a significant damp repair. The Retreat for those who don’t know isn’t a standard tourer and can’t be towed with a car so there would be reasonable cost to move back and forth.

Google Bailey Retreaf leak when you have plenty of time for reading.

Best to take the disappointment now for a short time than to live with it for months or years.


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Personmisterg
28/2/2018 at 2:58pm
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Just to make my previous post clear , the van sent back to the factory was aBailey,not the Coachman shown as my current outfit.

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Mister G


Personstuhub
25/3/2018 at 6:29pm
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Thanks for all the input folks - managed to get out of the deal eventually - I ended up having to threaten with legal action to get my deposit back, a pain in the neck but better than ending up with a duff , wet van I guess!


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"Rules are for the guidance of wise men and the obedience of fools."


Personmisterg
26/3/2018 at 9:54am
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Well done! I am certain you have done the right thing.I feel relieved for you.

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Mister G



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