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Quote: Originally posted by briar44 on 22/10/2018

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Hi all the story is last November we bought our first caravan a swift lifestyle 2004 from a local dealer for £5500 along with a years warranty that covers damp! We were advised to have a service before warranty runs out which we have the outcome is the van as 40% damp in two separate places plus 70% at the rear right side under the skirt of the van they reckon that this could have happened over the 11 months we’ve owned it (we aired it regularly all through the winter and used humidifiers throughout the van etc) now telling us they wouldn’t have sold us a van with that much damp. They have sent a claim in for the damp repairs to the warranty company they use and we’ve been told today that it’s not covered because the van is over seven years old but we had the understanding the warranty would cover it for a year no mention of the seven year rule just wondered if anyone has advise for us we are waiting for the dealer to get back to us with a quote.

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