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13/11/2018 at 3:08pm
Location: Teesside
Outfit: Mitsubishi ASX4
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Joined: 23/3/2008 Diamond Member 
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We had exactly the same a year ago. Our Elddis was promised for February. It arrived at the beginning of December. I thought it better to take it straight away and put it under a new cover on the drive. After some family problems we did not use it until April, and after the first week's use things started to go sadly wrong, with large parts falling off the ceiling, and cupboards starting to fall of the wall. After some repairs we then took it abroad, when we had many, many more problems with it. Fortunately I notified the dealer each time by email. The 6 months was up while we were away, just the 3rd time we'd used it. Now, 11 months down the line we have finally secured a final right of rejection under the Consumer Rights Act 2015. If you read this act(the actual legislation is very readable), 6 months is a crucial time limit.
Hopefully you won't have as awful a van as ours, or the dreadful dealers we had to endure, but speaking from very bitter experience, pick it up as late as possible. The clock for CRA only starts ticking the day you take possession of the caravan.
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Topic: New Van Question
