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 Topic: Second hand bargain, perhaps not
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10/5/2019 at 2:23pm
Location: Teesside
Outfit: Mitsubishi ASX4
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Joined: 23/3/2008 Diamond Member 
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We took delivery of a new Elddis 462 in December 2017. handover was dreadful, and within a week of use the van started to fall apart. Mostly down to poor design and dreadful build in the factory. Within a month of use and 2,000 miles of travel it had been repaired once and was so bad we dare not use it again.
Fast forward 5 months, our cowboy dealer who refused to talk to us, and our solicitor from the house insurance legal aid who secured an appropriate settlement. Caravan was duly returned.
Two months later I received an email from the person who had just bought it (found my email on a guarantee card left in the docs) and wondered why I had sold it so quickly. Not a single repair had been done, the van had simply been passed from our cowboy dealer to another. He quickly got his money back.
A couple of days ago, yet another email from someone else who had just bought it, and found a warning from the other buyer in the handbook with my email. Yes, the van had been passed on again, still with no repairs done.
I tried to convince this guy to return it as the van was structurally unsafe and there were so many different significant faults with it. However, he seems to be quite happy with the dealer's assurance it can be all quickly put right and is having repairs done on it.
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via mobile 10/5/2019 at 3:24pm
