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Subject Topic: Internal Water Pump not working Post Reply Post New Topic
29/7/2020 at 12:16pm
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Hi I am looking for help! I have just bought an Abbey Safari 525s and we cannot get the internal pump to work. All the taps work when using the external pump from the aquaroll bit when we switch to internal nothing happens and a re light indicator comes on the control panel when we open a tap but no sound and no water??

Does anybody have any suggestions on what this could be I am a new owner and hoping I am just missing something simple ?


29/7/2020 at 12:31pm
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no hot water? that is likely because you didnt fill the pipes up properly by letting the air out when you first connected everything you have 2 separate issues going on, they arent connected to each other at all.

so start again, drop all the water out of the system by flicking the yellow tap next to the water heater, go fill the aquaroll drop in pump, go inside the van, turn on power, go to the tap furthest away from the water heater (bathroom) turn on shower (hot) then sink, the shower cold and then sink, do the same with the kitchen. they will spit and spurt thats normal, once all air is out then turn to the internal pump as your underbed tank should be full, but dont forget to keep an eye on the water from the aquaroll and refill that as required. once you have done all that come back if you still have a problem


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29/7/2020 at 12:38pm
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Thank you :-)


29/7/2020 at 12:57pm
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I have done this :-/ it all seems to work fine on the external pump and when I switch to internal no water comes through any of the taps and the red light is coming on on the control panel


29/7/2020 at 1:01pm
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Also the internal pump isnt making a sound ?


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29/7/2020 at 1:30pm
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I have done this :-/ it all seems to work fine on the external pump and when I switch to internal no water comes through any of the taps and the red light is coming on on the control panel


29/7/2020 at 1:42pm
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on our van you have to press to change the switch from external to internal its a rocker switch, have you done/tried that?


29/7/2020 at 1:43pm
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show a pic of the control panel please it will make things easier


29/7/2020 at 1:53pm
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Yes I have done this


via mobile 29/7/2020 at 2:05pm
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via mobile 29/7/2020 at 2:06pm
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via mobile 29/7/2020 at 2:06pm
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via mobile 29/7/2020 at 2:06pm
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29/7/2020 at 2:47pm
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pic 1 left dial shows you have no 12v power on

pic 2 left hand switch press up to turn on 12v 3rd switch press down for water



Post last edited on 29/07/2020 14:51:08


29/7/2020 at 3:19pm
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Im directly connected to my house. I have tried running it off the battery the pump doesnt work on the battery either :-/


29/7/2020 at 4:04pm
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left the battery charge up long enough? like over 24 hrs, and then youve done the switch to 12v? because those pics suggest otherwise



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