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Subject Topic: Help Needed Post Reply Post New Topic
PersonEvogirl71
via mobile 28/4/2021 at 6:33pm
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 Outfit: None Entered View Evogirl71's Profile View Profile   Reply to Evogirl71 Reply   Quote Evogirl71 Quote  
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I bought a touring caravan for the first time about 4 weeks ago which I live in full time and as time has gone on I've noticed leaks, cracked sink, toilet not working etc etc
I've written to the seller and give him 14 days to rectify the problems but I live on false hope as I trusted his word that the damp was sorted but realised I felt vulnerable at the time and he's taken that to his advantage. He seemed genuine at the time but his demeanour has changed since the sale and says its my fault that the issues have arisen.
I maybe vulnerable but I'm not completely stupid.
I cannot afford to fix this or borrow to rectify this. I'm clueless to know what to do


Post last edited on 28/04/2021 18:37:56


Persontango55
28/4/2021 at 7:35pm
 Location: Lichfield
 Outfit: Coachman Amara 450 View tango55's Profile View Profile   Reply to tango55 Reply   Quote tango55 Quote  
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Exactly how was the payment made to the seller when you bought the caravan and did you obtain a receipt for the payment?
Was the seller a dealer or was it a private sale?


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PersonColin21
28/4/2021 at 8:11pm
 Location: East Herts
 Outfit: 1992 Elddis Wisp 450CT + X Trail View Colin21's Profile View Profile   Reply to Colin21 Reply   Quote Colin21 Quote  
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Difficult one Evogirl71, I feel for you. Sadly if this was a private sale you will have a very difficult time recovering anything from the seller. In the circumstances it could cost you far more to pursue than you are likely to recover. Very much a case of buyer beware I'm afraid.

If however this was from a dealer, that is quite a different matter as you would have the law on your side. I wish you luck.

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Best Regards,
Colin


PersonEvogirl71
via mobile 28/4/2021 at 11:20pm
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Part cash part Transfer
It was a private sale but he seems to have more vehicles for sale which I'd have to prove if he's a dealer or not which could prove to be difficult.
I'm more worried about the leaks as I've stated I'm not financially sound to get this fixed or borrow to rectify this 🤔


Personbilly
29/4/2021 at 9:14am
 Location: North Essex
 Outfit: Caravelair Alba 400 View billy's Profile View Profile   Reply to billy Reply   Quote billy Quote  
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If he is regularly selling vehicles then he is a dealer. If he is selling vehicles from his home with vehicles parked there then probably against planning permission so report him to local council. If he is a dealer & you have owned caravan for less than 30days then you can return for a refund if goods are faulty. This is consumer law. If it is proved he is a dealer then you can claim anyway.

What is caravan. Make model year ? How much did you pay. Describe the faults. Where is it leaking. What is wrong with toilet ? If electric flush is not working that is usually easy fix. Caravans do need servicing. You can get a mobile service engineer in.


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