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Subject Topic: faulty alarm unit Post Reply Post New Topic
07/6/2022 at 5:13pm
 Location: None Entered
 Outfit: 2019 swift 674
View jocksmith's Profile View Profile   Reply to jocksmith Reply   Quote jocksmith Quote  
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i have a swift 674 motorhome bought new 2019 i have had loads problems which sorted by warranty. january this year i had the sargent comms module replaced then noticed my key fob not working put down to flat battt changed batt still no good now been told by brownhills my alarm unit needs replacing cost £985 have anybody had this problem be interested to know


via mobile 08/6/2022 at 7:53pm
 Location: Staffs Cheshire bord
 Outfit: None Entered
View Rainbowsend's Profile View Profile   Reply to Rainbowsend Reply   Quote Rainbowsend Quote  
Joined: 02/7/2004

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We have a Sargent alarm on our caravan and have found Sargent themselves to be very helpful if you ring.

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Jean

Sometimes a little rain must fall before you reach a rainbow.

The work will wait while you show the child the rainbow, but the rainbow won't wait while you finish the work.


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09/6/2022 at 7:15am
 Location: None Entered
 Outfit: 2019 swift 674
View jocksmith's Profile View Profile   Reply to jocksmith Reply   Quote jocksmith Quote  
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thanks for the info could you give the phone number for sargent so i can contact them please


09/6/2022 at 7:41am
 Location: Staithes
 Outfit: Vantage Neo
View Wendyhouse's Profile View Profile   Reply to Wendyhouse Reply   Quote Wendyhouse Quote  
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Try here
https://sargentltd.co.uk/tech-support/article/AS300-310-Alarm-System/13


09/6/2022 at 8:14am
 Location: Milton Keynes
 Outfit: 2023Archway Woodford
View birdman101's Profile View Profile   Reply to birdman101 Reply   Quote birdman101 Quote  
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Don’t pay Brownhills to change it until you have spoken to Sargent yourself. You should have warranty on this for 3 years. Ours packed up and Sargent sent a new unit by courier to our house,I fitted it myself, simple just plugs in and the courier collected the old one when fitted. Totally FOC no charge whatsoever. Sargent number 0148288165

Post last edited on 09/06/2022 08:18:41

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2023 Swift Archway Woodford, MK3 Kuga ST Line X 190 ps AWD Auto
Now 52 years Caravanning completed.


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09/6/2022 at 9:08am
 Location: None Entered
 Outfit: 2019 swift 674
View jocksmith's Profile View Profile   Reply to jocksmith Reply   Quote jocksmith Quote  
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thanks for that was told by brownhills it only had a year warranty was installed by a company called phantom


09/6/2022 at 9:13am
 Location: None Entered
 Outfit: 2019 swift 674
View jocksmith's Profile View Profile   Reply to jocksmith Reply   Quote jocksmith Quote  
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hi again tried that number 0148288165 for sargent and comes back incorrect number


09/6/2022 at 9:45am
 Location: Milton Keynes
 Outfit: 2023Archway Woodford
View birdman101's Profile View Profile   Reply to birdman101 Reply   Quote birdman101 Quote  
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Try this one for support 01482678981

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2023 Swift Archway Woodford, MK3 Kuga ST Line X 190 ps AWD Auto
Now 52 years Caravanning completed.


09/6/2022 at 10:50am
 Location: None Entered
 Outfit: 2019 swift 674
View jocksmith's Profile View Profile   Reply to jocksmith Reply   Quote jocksmith Quote  
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contacted sargent no joy the alarm is a thatcher cat1 siver alarm installed by phantom alarms sent them a email still reply


09/6/2022 at 10:58am
 Location: Milton Keynes
 Outfit: 2023Archway Woodford
View birdman101's Profile View Profile   Reply to birdman101 Reply   Quote birdman101 Quote  
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The one Swift factory fit are Sargent and they are only about £300 a lot cheaper than Brownhills are charging.

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2023 Swift Archway Woodford, MK3 Kuga ST Line X 190 ps AWD Auto
Now 52 years Caravanning completed.



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