|
| Discounted Insurance Quotes for UKCampsite.co.uk visitors! Up to 12.5% off! |
|
|
|
29/8/2022 at 12:33am
Location: Lichfield
Outfit: Coachman Amara 450
View Profile
Reply
Quote
|
Joined: 15/5/2008 Diamond Member 
Forum Posts: 9588
| Site Reviews Total: | 23 |
|
| Site Reviews 2025: | 0 |
| Site Reviews 2024: | 0 |
| Site Reviews 2023: | 0 |
| Site Reviews 2022: | 3 |
| Site Reviews 2021: | 1 |
| Site Reviews 2020: | 0 |
| Site Reviews 2019: | 4 |
|
| Site Nights 2025: | 0 |
| Site Nights 2024: | 0 |
| Site Nights 2023: | 0 |
| Site Nights 2022: | 11 |
| Site Nights 2021: | 3 |
| Site Nights 2020: | 0 |
| Site Nights 2019: | 24 |
|
First post in 8 years and your profile is stated that your outfit is a folding camper and yet your post is in connection with a 3 year old Coachman Vision which is a caravan. However, I can't see how the warranty is out of date by 2 months because the caravan is just 3 years old which all new caravans usually come with a 5 year warranty. The reason why Coachman don't want to know is because you need to go back to the dealer where you bought it from as your contract is with the dealer and not the manufacturer.
|
29/8/2022 at 8:39am
Location: Worcestershire
Outfit: Buccaneer Cruiser
View Profile
Reply
Quote
|
Joined: 30/6/2004 Diamond Member
Forum Posts: 4124
| Site Reviews Total: | 5 |
|
| Site Reviews 2025: | 0 |
| Site Reviews 2024: | 1 |
| Site Reviews 2023: | 0 |
| Site Reviews 2022: | 0 |
| Site Reviews 2021: | 1 |
| Site Reviews 2020: | 0 |
| Site Reviews 2019: | 0 |
|
| Site Nights 2025: | 0 |
| Site Nights 2024: | 5 |
| Site Nights 2023: | 0 |
| Site Nights 2022: | 0 |
| Site Nights 2021: | 10 |
| Site Nights 2020: | 0 |
| Site Nights 2019: | 0 |
|
Quote: Originally posted by gwick on 28/8/2022
Hi this is my first post due to frustration. I have a Coschman Vision which is 3 years old. I have had numerous problems including damp on the bathroom side twice, the boiler did not work on 2 occasions which meant we had no hot water or heating. The touch pad has stuck twice which caused real problems. Now when we came back from a trip in June we found a crack straight through the support for the cupboards above the fridge. Coachman do not want to know as it is just out of warranty by 2 months. It is obviously a manufacturing defect and I am worried what could happen. Has anyone had the same problem. Yours in frustration Graham
PS I will upload a photo
First and foremost, your contract is with the dealership that supplied the caravan and not with Coachman. The Consumer Rights Act 2015 covers you for a period of 6 years from date of purchase however after the initial 6 months it is up to the consumer to prove that the fault existed from day one.
I am not entirely sure about your reference to a crack. What does the dealer say about the crack and have they offered a reason why it has cracked? I have a crack on the front panel of our 2018 caravan and after using CRA 2015 the dealer and the manufacturer have agreed to replace the front panel. I used Which Legal Services fro advice and quoted their advice to dealership.
I can help further but need more details.
|
29/8/2022 at 3:48pm
Location:
Outfit:
View Profile
Reply
Quote
|
Joined: 07/2/2009 Diamond Member
Forum Posts: 9939
| Site Reviews Total: | 24 |
|
| Site Reviews 2025: | 0 |
| Site Reviews 2024: | 0 |
| Site Reviews 2023: | 1 |
| Site Reviews 2022: | 0 |
| Site Reviews 2021: | 0 |
| Site Reviews 2020: | 0 |
| Site Reviews 2019: | 0 |
|
| Site Nights 2025: | 0 |
| Site Nights 2024: | 0 |
| Site Nights 2023: | 2 |
| Site Nights 2022: | 0 |
| Site Nights 2021: | 0 |
| Site Nights 2020: | 0 |
| Site Nights 2019: | 0 |
|
Coachman unfortunately are like many other businesses out there, in that once they have a sizeable wad of money from you they don't want to know.
Have dealt with Coachman Customer Services before and the treatment and attitude from them is disgusting.
I personally would never buy another Coachman caravan ever again!
-------------
XVI yes?
As well is two words!
How does a sage know everything about everything? or does he? or does he just think he does?
Remember, if you buy something you bought it, not brought it.
|
01/9/2022 at 10:19am
Location: Yorkshire
Outfit: Car & Caravan
View Profile
Reply
Quote
|
Joined: 24/9/2004 Platinum Member 
Forum Posts: 857
| Site Reviews Total: | 0 |
|
| Site Reviews 2025: | 0 |
| Site Reviews 2024: | 0 |
| Site Reviews 2023: | 0 |
| Site Reviews 2022: | 0 |
| Site Reviews 2021: | 0 |
| Site Reviews 2020: | 0 |
| Site Reviews 2019: | 0 |
|
| Site Nights 2025: | 0 |
| Site Nights 2024: | 0 |
| Site Nights 2023: | 0 |
| Site Nights 2022: | 0 |
| Site Nights 2021: | 0 |
| Site Nights 2020: | 0 |
| Site Nights 2019: | 0 |
|
As Ian has said, your contract is with the dealer as you are their customer, I would push them more.
|
02/9/2022 at 9:47am
Location: None Entered
Outfit: None Entered
View Profile
Reply
Quote
|
Joined: 27/6/2014 Diamond Member
Forum Posts: 1755
| Site Reviews Total: | 0 |
|
| Site Reviews 2025: | 0 |
| Site Reviews 2024: | 0 |
| Site Reviews 2023: | 0 |
| Site Reviews 2022: | 0 |
| Site Reviews 2021: | 0 |
| Site Reviews 2020: | 0 |
| Site Reviews 2019: | 0 |
|
| Site Nights 2025: | 0 |
| Site Nights 2024: | 0 |
| Site Nights 2023: | 0 |
| Site Nights 2022: | 0 |
| Site Nights 2021: | 0 |
| Site Nights 2020: | 0 |
| Site Nights 2019: | 0 |
|
it look like some kind of stress fracture.. the panel has been under some kind of load and has broken.. fridges can be very heavy things.. more so when full of food and bottles of liquid.. they try and bounce up and down with road shocks..
trog
|
|
Topic: Coachman defect
via mobile 28/8/2022 at 10:25am
