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Subject Topic: Praise where Praise is due Post Reply Post New Topic
17/2/2006 at 7:35pm
 Location: Ash Surrey
 Outfit: Pennine Fiesta 2016
View Gary Kirk's Profile View Profile   Reply to Gary Kirk Reply   Quote Gary Kirk Quote  
Joined: 28/3/2005

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It is not that unusual to find members offering up words of advise for dealers who have not satisfied their customers expectations, and rightly so.  However I must congratulate my dealer for an excellent service

I bought my van, new in April last year, and this week it went in for its first service.  As with anything new there are always little niggly bits that need to be put right.  Our van was no different and we pointed these out when we delivered it for service. 

I picked it up today and everything was done as promised.  They even went to the extent of replacing every locker catch with magnetic ones because the originals where plastic and one had broken.  I was very pleased with the quality of customer care and would not hesitate to recommend them to anyone. (not on commision)

The dealer in question, if I am allowed to say,is Michael Jordans of Gomshall, Surrey. 



17/2/2006 at 7:56pm
 Location: Milton Keynes
 Outfit: Bailey Alliance 66-2 Motorhome
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Gary

That is excellent to hear. There are lots of firms out there that do want to give good service.

David



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17/2/2006 at 8:05pm
 Location: North East England
 Outfit: None Entered
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Gary,

I think you are right, credit where it's due!

And well done to Michael Jordans!

-------------
People think I'm gullible, but at least I have this magic fish!



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