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Subject Topic: Brilliant Bradcot Post Reply Post New Topic
23/2/2006 at 8:35am
 Location: Dorset
 Outfit: A nice little number by Evans outsizes
View Dorset Belle's Profile View Profile   Reply to Dorset Belle Reply   Quote Dorset Belle Quote  
Joined: 10/8/2004

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Having put up our Bradcot Classic awning for sale as we've changed to a Portico Porch, I discovered we'd somehow managed to lose a pair of curtains for it. 

On Monday of this week I sent an email to Bradcot asking if they could sell me a pair of curtains.  I received an email back from Sheila at Bradcot asking me if I'd got a photo of the pattern - which i sent on Monday evening.  On Tuesday Sheila sent me an email saying she'd go in her lunch hour and have a look in the factory to see if she could find any of that pattern

Yesterday (Wednesday) I came home from work to find the postie had delivered a pair of curtains and at no charge.  HOWS THAT FOR A FIRST CLASS SERVICE!!!!! 

Jenny



23/2/2006 at 8:37am
 Location: Southampton
 Outfit: Swift Challenger 570SE & Kuga 2l TCDi
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Joined: 05/10/2002

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I'll have to try that as they are handy to use as a tablecloth, lol!


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23/2/2006 at 9:42am
 Location: Knebworth Hertfordshire
 Outfit:  Vauxhall Insignia SE
View Vic Wildish's Profile View Profile   Reply to Vic Wildish Reply   Quote Vic Wildish Quote  
Joined: 06/8/2003

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I've heard and read that Bradcot have smartened up their act.

They needed to 'cos up until fairly recent times their customer service reputation was found to be sadly lacking ie poor response times if any at all was one of the criticisms that was repeatedly being levelled at them.

Vic


23/2/2006 at 5:41pm
 Location: St Ives Cornwall
 Outfit: Swift Charisma 535. Primera 2.2 DCi
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Joined: 01/11/2003

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I'm afraid that I am not happy with my Bradcot awning purchased last April lots of problems, water leaking etc, etc. very poor after sales service last season, I hope they have improved as I think there are more problems to sort out when we start using it again.


23/2/2006 at 8:57pm
 Location: Bournemouth
 Outfit: bessacarr 645 motorhome
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Joined: 06/2/2006

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HI Dave you dont have much luck what with your new van leaking and the awning too. Hope you get them sorted.

          Larnik

 

 



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01/8/2006 at 11:00pm
 Location: None Entered
 Outfit: None Entered
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I am sorry to say I think bradcot are anything but brilliant ive had nothing but trouble with my year old easy system awning poles customer services advice was.. you can of course buy a steel frame ..and sent me a brochure.


02/8/2006 at 6:39pm
 Location: South Glos
 Outfit: Compuss Mendip Magnum 534
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Joined: 30/1/2005

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Same here, i found the easy alloy poles rubbish when the wind picks up, they travel back in on thereselves. the legs get shorter ect. So much so, that one night it was raining and the wind picked up abit, woke up to find the poles had shortened them selves slightly, which in turn made the awning slack, so they was a massive pool of water on the roof of the awning. The weight of this bent one of the roof poles like a banana.

Rang Bradcot when i got back, was told i could buy steel polesat the cost of £280 !!! and even these would travel back in the wind. Not impressed at all. 



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A day without wine is a day i'd rather miss !!



02/8/2006 at 7:37pm
 Location: Leicestershire
 Outfit: Swift Classic Pirouette
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Joined: 08/9/2003

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Happy with ours had no problems with awning.  Only thing will say is that they never answered phone or emails about 2 years ago haven't rang since so can't coment now.


02/8/2006 at 8:13pm
 Location: Knebworth Hertfordshire
 Outfit:  Vauxhall Insignia SE
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Don't know whether I'm tempting fate by saying this but my Classic is 6 years old and I've not had a single problem with it. Got the Easy Poles too and would not hesitate recommending the system.

Can only speak as I find..............

Vic


02/8/2006 at 9:35pm
 Location: North Yorkshire
 Outfit: Sterling Europa 460 NT
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the easy poles on ours kept going in on themselves until we took off those attachment feet things on the awning itself and used the ones already screwed onto the van (if you see what I mean), since then they haven't done it, plus it's now easier to thread through the awning rail.

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-x- Diane -x-

May 13 - Cala Gogo, St Cyprien (didn't go, hubby too ill to travel)
May 14 Ranc Davaine
August 14 Les Sablons
August 13 - Camping Playa Brava, Pals


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04/8/2006 at 11:53am
 Location: Manchester
 Outfit: Silverline Silvercrest 12 2GT
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Joined: 15/8/2005

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we have a bradcot awning  which came with our van when purchased (second hand), all we can say is it has been a great awning no probs with poles sagging or leaks, hope everyone sorts thiers out!, best of luck

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