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Topic: Down ...... but not out!
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05/4/2006 at 3:58pm
Location: Kent Outfit: Bailey Senator 5 Carolina
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Joined: 10/3/2006 Platinum Member
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Hiya everyone,
Some of you may have picked up on recent threads that I am about to collect my new (and first) caravan any day now. Unfortunately, due to reasons that cannot be logically or rationally explained, I have just found out that although my caravan was initially due for collection week ending 24th March, then on the 22nd March was informed (after telephoning the dealer) that it was due to be produced week commencing 27th March and collection 7-10 days after manufacture; that the 'van still probably has not been manufactured and that next week will be the absolute earliest that it will be delivered to the dealership.
There is still the small matter of 7 - 10 days that I have to wait in order for the dealer to pdi the caravan for me. I'm told that if the caravan arrives very early next week, it may be ready for Saturday 22nd.
Down but not out; bloodied but not broken, we will scoop up our shattered dreams of an Easter break and refurbish them. Disappointment 2 is having not arranged anything over the Easter break, has anyone tried booking a holiday at such short notice? B***y murder! Everywhere's booked.
So, as you settle down for a pleasant evening beside your caravan; sun slowly setting and the bottle of vin rouge calling to you; raise a glass to me and the others like me who would, if we could, have been with you. The toast?........ quite simply 'To absent friends'.
Regards
Defender
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05/4/2006 at 7:26pm
Location: Kent Outfit: Bailey Senator 5 Carolina
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Joined: 10/3/2006 Platinum Member
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Hi manjr,
I spoke with the manufacturer today. Although very pleasant and empathetic, could not confirm whether or not my caravan had in fact been manufactured yet or not. All their computer screen showed was an estimated date of delivery to the dealer..... in this case, possibly next week. The customer service operator also told me that although the company's brochure indicates that every caravan id despatched to the respective dealer within 48 hours, that this was in fact not true. Apparently in the majority of cases they try to apply this policy, but due to transportation difficulties including, making up a full order for a dealership, they cannot guarantee that they will meet their advertised 'turn-around' target. I was not aware that they are built in batches. Although this obviously makes sense, I did not realise that they would therefore only have one production line?
lrogers,
Thats really really kind of you to offer your pitch, but we couldn't possibly accept. If your 'van is not ready then hopefully you will be able to obtain a replacement from the dealer and thereby 'get away' for the weekend.
Regards
Defender
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