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Webby posted a thread covering the story here . On one hand I would be gutted, after buying a 'new' van, to then getting a second hand van for the same price? But is it a better van than the original one you ordered? if not then I would ask for some kind of compo

But on the other hand I would say good on the dealers to be able to sort you out with another 'van, to have it ready for the same pick up time.

I do feel sorry for Campbells Caravans as this seems to have been an arson attack, but they seem to be dealing with it Ok.

With regards to our caravan goin up in smoke, I can honestly say that Campbells Caravans especially Mr Paul MacDonald the sales manager were most helpful & bent over backwards to help us decide what we wanted to do. We were offered a no quibble refund but in the end were given a far better deal on what is an almost new van(only used for 1 weekend before being traded in for a larger van), but with a far better spec than the one we were originally getting. So once again a big thanks to Paul and to Campbells.

It is fantastic to hear a positive posting about a dealer's attitude for once and well done to Campbells.  Wish we lived in the NW, would consider them once we resume our search for a van.

Ali

I don't wish to put a downer on things David but I have to express my total surprise if not suspicion,  that someone traded a brand new van in after just one weekend.

At the very least I would want to talk to the previous owners and if everything's kosher as Paul says he'll arrange that contact for you.