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Subject Topic: What would u do Post Reply Post New Topic
14/8/2006 at 6:58pm
 Location: Middlesbrough
 Outfit: Abbey Spectrum 518
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Joined: 31/10/2005

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Hi

I posted on here a few months back about caravan,we had a bump as we were leaving a caravan site in Spain and cracked the back panel and the awning rail was all bent and the side of the van. Well we got in touch with our insurance company who sent an engineer out as Ropers explained the caravan is 16 year old and getting parts for it would be a nightmare, the engineer said he could give us a 700 quid cash settlement as we were told of a place online where we could get the back panel from..........well that would be 400quid then they would be labour charges on top of that as well as awning rail and side of van.........Ropers wont give us a quote on the back panel said we would have to put van and the panel together so in other words we would have to fork out for it what if its not the right size we lose out.

Help we are not sure what to do and we dont know what the market value would be for the caravan so confused........any advice would be appreciated

thanks Joanne & Mike



14/8/2006 at 7:05pm
 Location: co. durham
 Outfit:  outdoor revolution VRX600 Qashqai
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can you try another caravan dealer, burtree caravans do repairs, they are just outside darlington, and have a workshop on whessoe road in darlo


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14/8/2006 at 7:20pm
 Location: Kent Coast
 Outfit: Adria Action + Xtrail
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If the panel is available for about £400 it would be worth getting an estimate for the complete job from an independant small caravan repairer. Then approach insurance company with written estimate and tell them this is the figure you will settle for. They will then either agree (doubtful) or up their previous figure to the write off value whatever they consider this to be. Would be inclined to tell them that you would prefer to keep van so would expect scrap value to be deducted from the figure. This may then be worthwhile having it repaired even if the insurance payout did not completely cover. Aternatively you could always grab what they offer and advertise it for sale as 'damaged/repairable'. You could probably raise enough cash this way to find something else, but whatever you do don't accept their first offer.....Mick



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