Message Forums

Fledglings flown and am thinking returning to caravanning.  Mmmm, things have changed in the past ten years.  Problems, faults, had to buy, cost me.....and all on on new caravans.  A bit of a put off.  Why are so many of you putting up with all this nonsense.  You expect a new caravan to work, why are snags acceptable? 

Hi

You can all rest assured my next one will not be a Bailey.  I'd buy a tent, First  making sure the after sales service from the dealer was going to be the best, the parts would be available when I want them not when the manufacturer decided they wanted (if they ever did) to sell them to me via a dealer; and the manufacturer would take an interest in what he sells not how many he can run off a production line in any given season.

Baileyboy49

I've had seven new vans over the course of the years and I can honestly say the Bailey was the only one I had trouble with.  The only reason I got rid of the last one (the favourite of the bunch and the one we kept the longest) was you couldn't heat it in winter without constantly running either the blown air and/or both an independent heater depending on the weather. I must say credit where it is due I can't fault the insulation in the Bailey.   Maybe I'm getting older and feel the cold more!

BB49er 

Ok Guys, I'm going to throw in the Elddis card as we think they are the mutts nuts and are lucky enough to have a very good dealer near us who's customer care continues after your purchase.

Before this becomes yet another "my one's better than your one" free for all, to get back to Greybeards original question - I would suggest the first job would be to find a good dealer and be honest in your opinions and see what response you get or go further and speak to one of the manufacturers. I thinl a decent dealer is the first hurdle - our caravan handover took over an hour and we had a follow up call to check everything was ok.(shame he didn't sell cars as well). Anyone recommend any good dealers near Greybeard's patch?