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Subject Topic: Name and Praise! Post Reply Post New Topic
04/9/2006 at 9:49pm
 Location: None Entered
 Outfit: Coachman Amara 640 6
View scrufts's Profile View Profile   Reply to scrufts Reply   Quote scrufts Quote  
Joined: 09/8/2004

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Forum Posts:   564

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I know that there can sometimes be a tendency to "name and shame" campsites and dealers on this site so I thought it would be nice to name and praise one for a change:

We bought our outfit from Sussex Caravan Centre in Ashington, West Sussex 18 months ago.

First service -no problems, my daughter took her large toyy caravan (built by grandpa) and was showered with freebies(stickers,key ring etc) and her caravan even had its own service.

Last month on a rally during a particulalrly bad storm one of our windows sprung a leak. We took it in to be repaired this week. the original quote was about £100, but I've just had a phone call saying that the caravan is ready and considering that we've only had the caravan 1 and a half years they'll only charge us £50. These guys seem to thrive on the rare commodity called CUSTOMER SERVICE and they are b****y good at it. So if you are in the Sussex Area and want a nice Elddis, see these guys!

(apologies to webby if this is against forum rules i.e. advertising)

 



04/9/2006 at 9:54pm
 Location: Surrey
 Outfit: Combi Camp Venezia
View woody19's Profile View Profile   Reply to woody19 Reply   Quote woody19 Quote  
Joined: 23/10/2003

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Forum Posts:   25

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We brought our caravan from Chichester Caravans in Redhill and had excellent service, a year later whilst on holiday in Selsey the hot tap started going slow then stopped, we phoned Chichester caravans who said it may be the micro switches so we went down to their Chichester branch who said they could come out on the Wednesday.  They came to the camp site, took the sink out, replaced the switches, all free of charge.  We gave the lads a drink as they had been so good, what better service could you ask for.  If you go to the Redhill branch see Dave, he is really helpful.


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