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Subject Topic: Knowepark Post Reply Post New Topic
22/1/2007 at 5:12pm
 Location: None Entered
 Outfit: None Entered
View luka's Profile View Profile   Reply to luka Reply   Quote luka Quote  
Joined: 22/1/2007

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Has anyone bought a caravan from knowepark caravans, we have placed an order with them and we are getting really bad service, unreturned phonecalls, no information, broken promises, we are now getting really concerned that we will have major problems after we complete the deal if their is anything wrong with the caravan.


22/1/2007 at 5:17pm
 Location: Lancashire
 Outfit:  Peugeot 207sw
View scorpio69's Profile View Profile   Reply to scorpio69 Reply   Quote scorpio69 Quote  
Joined: 31/8/2005

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HI, Welcome to uk caravans and camping, first of all where are you ? and where are knowepark caravans?, no doubt there will be someone in your area on here to advise you, Bye for now,Bob

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Work gets in the way of living


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22/1/2007 at 6:30pm
 Location: North Essex
 Outfit: Caravelair Alba 400
View billy's Profile View Profile   Reply to billy Reply   Quote billy Quote  
Joined: 19/4/2002

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Forum Posts:   4364

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--provided you aint paid 'em any money cancel whatever you have ordered & go elsewhere--

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Every day should be a holiday!


22/1/2007 at 8:00pm
 Location: renfrew scotland
 Outfit: eldiss cyclone kia seddona
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Joined: 07/1/2007

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Forum Posts:   10

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hi luka just got our new van frome knowepark seem to be ok so far not had any trouble  but was ripped off on part exchange hope you have better luck if exchanging


22/1/2007 at 8:13pm
 Location: West Lothian
 Outfit: 20 XC60 B5 18 Elegance 580
View IainM's Profile View Profile   Reply to IainM Reply   Quote IainM Quote  
Joined: 16/3/2004

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Forum Posts:   1509

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I pass Knowepark every day on my way to school, they are just 10 miles from my front door ..... however I choose to go all the way to Perthshire Caravans at Errol north of Perth to buy my vans despite the fact that Knowepark deal in the same vans!  Read into that what you will.

If you are looking for a reputable dealer in the central belt look at Duncans at Waterloo near Wishaw, if they supplied Abbey vans we would buy from 'em!



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2020 Volvo XC60 B5 R Design Geartronic / 2018 Swift Elegance 580

Best Wishes

Iain


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22/1/2007 at 8:19pm
 Location: Fife
 Outfit: Elddis Vogue typhoon
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Joined: 06/8/2004

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Did Knowepark not get "Dealer of the Year" last year from one of the caravan mags? I haven't bought a van from them so can't comment tho'. They repaired our van table after someone (me actually) dropped a tin of beans on it, ok service and reasonable too. Hope you get an improvement, go somewhere else if not. Not many dealers in Scotland tho', that's maybe the trouble.

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Ruthy


22/1/2007 at 8:43pm
 Location: Remfrewshire
 Outfit: BMW 330d XC90 D5 Abbey Vogue 540
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Joined: 25/9/2004

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We bought our new Abbey Vogue from Knowepark, not had any trouble so far so can't comment on their aftersales but buying our new van was plain sailing even though we wanted some extras and a fabric change (they went out of their way to get us some pics of the (at that time)unrealeased fabric).

Out of interest what make/model have you ordered ?


22/1/2007 at 9:03pm
 Location: Ayrshire
 Outfit: ex Ambulance Campervan Conversion
View George Mc's Profile View Profile   Reply to George Mc Reply   Quote George Mc Quote  
Joined: 11/9/2006

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Luka, Its a lottery. I have had my van serviced at Knowepark after getting appalling service from Perthshire Caravans when my van needing body work repair. I got good service. Will admit they are hard to deal with when negotiating for a part exchange. Perthshire were better for that.

On the whole though I have not heard bad reports regarding their after sales service

George Mc

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In the land of the blind the one eyed man is King!


22/1/2007 at 9:27pm
 Location: Ayrshire Scotland
 Outfit: Santa Fe CRDi + Swift Conqueror 645
View Supatramp's Profile View Profile   Reply to Supatramp Reply   Quote Supatramp Quote  
Joined: 26/1/2004

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Never done business with them, although have friends in the east who have dealt with them and were pretty happy with them.

However, some years ago I popped in one day to see if they had a Crusader demo, which they did, but I was astonished at the state of it!  Besides being a demo, they were obviously also using it as a 'parts supplier', the amount of bits and pieces missing inside was incredible, and wasn't exactly impressive as a demo!!



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David.


I used to be indecisive, but now I'm not so sure!


22/1/2007 at 11:12pm
 Location: NW of Glasgow
 Outfit: Sterling Searcher 2008 Volvo XC90
View jennifernn's Profile View Profile   Reply to jennifernn Reply   Quote jennifernn Quote  
Joined: 14/1/2005

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We looked at vans there 9 years ago, but found them rather disinterested in us as customers and not very good on prices.  In the end we bought a Sterling, which they do not stock, so purchased from Duncans.

I recently popped in there to look at the big Swifts and Bessacarrs and,  although they were quite friendly and gave me the keys to look in the vans, I thought the state of the vans on display was poor. 



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Jennifer


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24/1/2007 at 7:59pm
 Location: West Lothian
 Outfit: 20 XC60 B5 18 Elegance 580
View IainM's Profile View Profile   Reply to IainM Reply   Quote IainM Quote  
Joined: 16/3/2004

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Loads of poor reports on botched repairs etc i'm afraid, from varying sources.

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2020 Volvo XC60 B5 R Design Geartronic / 2018 Swift Elegance 580

Best Wishes

Iain



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