I'm not getting at your friend Path20, I'm illustrating a point, but from what you say it also backs up Bertie's concerns? The fact in your friends case appears to be it was missed at a 'proper' service, that's simply unforgivable and should be impossible?.
Hose life in general depends on it's varied use, some always inside others outside and some a mixture of both, some are used just for a few days each year!!
It is said it's best to change the cheap black stuff every year and three has been mentioned on here, I would go one better and not use it at all and for a few extra pence get the orange HP hose. The orange has an inner hose then webbing and a further outer protection sheath, this will last far longer at the minimal pressure it has to cope with.
Apart from getting stiff which makes the hose that much more difficult to actually use, it's this stiffness that leads to cracks mostly around the two end fittings particularly the regulator end. At a 'proper' service apart from visually checking the hose, the regulator will have been removed so the system can be 'pumped up' and checked for leaks at higher than working pressure. The easy and quickest way of doing this is to cut the regulator off and then on replacement it has the automatic advantage of connecting the regulator onto a fresh end of hose. If it's found to be difficult to replace the reg because the hose is so stiff then the hose is simply replaced. Date wise most service centre's will change HP hose after three years regardless, but I do believe seven is mentioned in the regulation.
By any definition then Path20's friend didn't get what he paid for, do the the job right in the first place and you cannot make that stupid mistake??
Beyond that premature damage is very often down to over tightening the jubilee clips, theres no need to crush the hose it will seal without a clip!! Just tight enough to grip the hose firmly is sufficient and then it's impossible for the hose to expand and get back over the fat end of the connector.
So how long can an orange high pressure hose last with care and regular inspection?
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