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 Topic: CAMC website and IT systems down
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22/1/2024 at 8:06pm
Location: Milton Keynes
Outfit: Bailey Alliance 66-2 Motorhome
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Joined: 13/2/2004 Diamond Member 
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I logged in on Saturday morning about 9.30am. I couldn't do anything as I kept getting server errors. Within the hour the website had closed for "Essential Maintenance" That later changed to "We're sorry, we are experiencing technical issues" If its not up by 10.00pm tonight it will have been down 60 hours which is pretty incredible? It is clearly very embarrassing for such a large organisation to have such woeful IT. I suppose it could be something outside their control and I hope they will give a full explanation to the members, although I am not sure if that will happen beyond an apology?
David
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23/1/2024 at 7:17am
Location: Worcestershire
Outfit: Buccaneer Cruiser
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It is still down this morning! Now three days it has been down?
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23/1/2024 at 11:04am
Location: London
Outfit: Lunar Cosmos 524
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Looking to do some trip planning, and CAMC still down it seems! - ABSOLUTELY dead, I don't even get a 'Site down for maintenance' type holding page, browsers, yes I've tried more than one, just time out with server unreachable error message!
I wonder if it's the dreadful 'new' website software that's fallen over! Had a chat with an 'insider' from CAMC last year, apparently it was a 'brought in' software package intended for travel/hotel type bookings, rather than a custom CAMC job or for campsites, which explained why it was so clunky and didn't seem to fit the use particularly well. Considering how truly awful it was on launch, and how long it took them to tweak some (and still only 'some'!) of the gremlins out of it, that may explain why it's been down for so long! Straight forward server issues are normally much quicker to rectify, and if some are getting 'holding pages', then the network doesn't appear to be the problem.
Planning on hold until they sort themselves out!
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23/1/2024 at 8:45pm
Location: Milton Keynes
Outfit: Bailey Alliance 66-2 Motorhome
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Joined: 13/2/2004 Diamond Member
Forum Posts: 9630
| Site Reviews Total: | 257 |
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| Site Reviews 2025: | 0 |
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| Site Reviews 2023: | 6 |
| Site Reviews 2022: | 15 |
| Site Reviews 2021: | 7 |
| Site Reviews 2020: | 1 |
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| Site Nights 2019: | 56 |
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Don't forget their email system is also down. There have been comments by the Club on Trustpilot and in one they did say that members details are not at risk so from that we, suppose, can conclude it is an internal problem?
David
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via mobile 22/1/2024 at 5:26pm
