Reviews of La Grenouille Vacances

Management response: Sadly this people didn’t read the conditions for bringing the dog (and staying for free !); so they could have known beforehand. In the house-rules, which were send with the booking form, they could have read that dogs are only allowed on the pitch on a leash and if they didn’t agree with that it was still possible to cancel the booking before paying the deposit. Our policy is that dogs are not allowed on the part of the campsite where swimming pool, bistro and sanitary block is. There are rules but as owners we have the right to make an exception. We want space for people with and without dogs.

All our pitches are levelled and well-tended. Also the pitch where these guests stayed near the forest (with a well for cooling off the dog).. The pitch is more than large enough to sit (levelled) in front of your caravan if you don’t put the caravan in the middle of the pitch. We gave those guests a large pitch with a lot of shade for the dog !

We proposed, because we don’t like disappointed guests, to bring the dog when we had a table d’hote evening; they refused ! They could have gone to the pool 1 by 1 or leave the dog in the shade by the caravan where there is no danger at all. They refused all that which was their choice. They had access to all the facilities but not with the dog.

It is indeed peaceful and quiet here !! Also when we are fully booked. Everyone enjoys the holiday in his own way. The guests of the two caravans at the top of the field where having their holiday together and playing ‘jeu de boules’. We have no house rules to forbid people to drink; we are an adult only campsite. ….
We had no complains about the people from the 2 caravans; they socialised very well.
Every evening at 10 pm. it was quiet.

WIFI is not part of the cost but FREE. We don’t promise you can have it on the pitch; sometimes you can but we are not in a city but in the Dordogne where the landscaping can always disturb the signal.

Thanks for the only positive thing about the showers !

Surprising is that somebody of the Office de Tourisme told us that they tended to an activity where they told that they were happy at our campsite………

We want everybody to be happy in our little bit of paradise but apparently this is impossible after reading this review.

Thanks to UK Campsite for the possibility to leave a Manager Response.