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Reviews of Lizard Point By Parkdean Resorts
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Lizard Point By Parkdean Resorts
Ruan Manor
Near Helston
Helston
Cornwall (West) (Browse area)
TR12 7LJ
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Pitches: 255
Open: 01/03/2024 to 30/11/2024
01/03/2025 to 30/11/2025
Rating: 
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Photos (12)
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| Who's it for |
 Families Welcome |
 Not Members Only |
 Rallies Welcome |
 Not Naturist Site |
 Dogs Welcome |
 No Dogs Allowed |
 Groups Welcome |
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| Facilities |
 Toilet Facilities |
 Hot Showers |
 Washing Up |
 No Bathroom |
 Baby Changing Facilities |
 Laundry On Site |
 Drinking Water |
 Disabled Friendly |
 Chemical Disposal |
 No Battery Charging |
 Gas Exchange |
 Recycling Facilities |
 Kitchen Facilities |
 No Freezer / Fridge |
 No Motorhome Point |
 Wifi Access |
 Shop On Site |
 Bar On Site |
 Restaurant or Cafe or Takeaway On Site |
| Activities |
 Kids Playground |
 TV Room |
 Games Room |
 Evening Entertainment |
 Fishing <1 mile |
 No Wild Swimming |
 Indoor Pool On Site |
 Outdoor Pool On Site |
 Horse Riding <1 mile |
 No Cycle Hire |
 Golf On Site |
 Tennis <5 miles |
 Beach <5 miles |
 Watersports <10 miles |
 No Boat Launch |
| Other Features |
 No Sea Views |
 Not Working Farm |
 No Campfires Allowed |
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 No Waterside Pitches |
 Public Transport |
 Offroad Dog Walk On Site or Direct Access |
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Reviews:
41 in total, now showing 11 to 20
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| Date of Visit: July 2012 |
Unit: Tent |
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| Reviewer: Mustang_Sacha |
2 reviews from this member |
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 We booked at Mullion in 4 parties, 17 people in total and we couldn't have been in further corners of the touring pitches despite numerous requests to ensure closeness! The touring warden was less than helpful and said there was nothing that could be done. 3 of the pitches were available when we arrived at 8am following our 8 hour drive however the warden didn't rise from her slumber until 9am, an hour after the supposed touring reception opening time. The final pitch was eventually vacated at 11. 30 with no effort from the warden to hurry the occupants up nearer the 10am deadline, typical of the day it would seem!
The pitches were reasonably flat and had good access to the electric points, the toilets and showers were in an acceptable standard on arrival. This was not the case throughout the week though, it turned out they were only cleaned once a day and invariably by 5pm it was a veritable swimming pool across the sink units and floor. The showers flowed hot and cold and very rarely anything but providing you can find the button with soap in your eyes!
Once everyone had pitched and unloaded the cars we headed off to explore the park and on the surface all looked quite impressive, indoor and outdoor pool, shop which is, as expected, over priced (but then aren't all holiday parks?), the arcade is well stocked for all ages and abilities with video games and 2p cakewalks etc. The bar and grill looked clean, tidy and inviting, crazy golf looked a little tired but playable.
On entering the indoor pool the chlorine fumes hit us like a brick wall and it became unbearable stopping just short of inducing tears of blood.
Following the busy day we decided to have dinner in the Kynance bar and grill on site, 12 out of the 17 of us ordered. The first order came out fine, my children's starters arrived and the third party had nothing. Then the third party's food all arrived at the same time (starters and mains!) and my wife and I were still waiting! We asked the manager who was going to ask but then disappeared for 15 minutes, we tracked him down again and within 5 minutes the food materialized, however it was badly cooked and stone cold so had to ask for a refund. Later that evening we went to the takeaway service on site only to be told they had run out of food! This was the first day of the school summer holiday, woe betide anyone going in mid season! It took 2 days for the general manager to see me following my initial complaint and request to see him on the Sunday!.
The clubhouse is tired and in desperate need of a refurbishment, the bar is too small and the staff need a rocket to motivate them at times.
The Troupers are by far the hardest working people on site tirelessly performing numerous acts and shows throughout the week to entertain the masses.
The imported acts were not up to standards in my opinion, a girl playing saxophone, a comedian who's satirical jokes are around 2 years out of date, please Parkdean, give the paying public some credit!
The site is well placed for visiting and fortunately there are several places out and about which are outstanding for food! Such as The Regent in Lizard which I will highly recommend, not only on here but Trip Adviser and the like.
The reception staff were more than helpful as was Liz the waitress who tried so much more than the catering manager Gary to placate us following the horrendous dinner service.
All in all the weather was great, the area was fabulous but the site, in general was unacceptable as was the overall customer service and guest experience.
We will not be going again, to this site or any other Parkdean for that matter! 
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| Date of Visit: April 2012 |
Unit: Static |
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| Reviewer: Smelly12 |
2 reviews from this member |
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Sadly we turned up here for our Easter break in a static and had to leave almost straight away. I hate having to write a poor review but our static was filthy :( there was the last occupants food on the kitchen floor, hairs in the sink and also on the bed. We gave them the option to reclean but it was still mucky when we went back later. Due to it being the Easter weekend they had NO spare vans to move us into so we were given a full refund and travelled home, luckily for us we live in Cornwall.
From what we saw of the site it looked like they have good entertainment for the children etc but on the whole we felt the place needed a good clean and they seemed unprepared for visitors-running out of linen etc.
The nicest part that we saw was the bar area but felt it was small.
The site location is good for exploring the local area.
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| Date of Visit: March 2012 |
Unit: Touring Caravan |
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| Reviewer: Stemcell |
9 reviews from this member |
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We stayed at this site with the Cornwall British Caravanners Club. It was booked some time ago for us as a rally.
The day we arrived they took pitches from us and crammed 3 units into a pitch meant for one! They also demanded more details from us all except for our inside leg measurements. We did have two further meets booked for later in the year but they are now cancelled.
The shower block was reasonably clean although you have to shower with one hand holding the button in for the water and washing your hair with one hand isn't easy.
Maybe a good site for families with kids that stay in a static. Shop on site which was expensive for the time of year.
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| Date of Visit: August 2011 |
Unit: Touring Caravan |
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| Reviewer: Mumoftwo |
5 reviews from this member |
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We have just returned from a week here; 3 families - us in our caravan, one lot in a tent, and the other in one of the park's statics.
Our experience was fine - nice size flat pitch with EHU, near showers and toilets. The toilets were clean and kept stocked with loo roll; but the showers in the main toilet block were to be avoided - worked by a push button which had to be held in all the time to get the water to flow; which is nigh-on impossible when washing your hair! when pressed again, the water ran cold!
The showers in both family rooms though were great - 'normal' showers like at home! the only criticism with these is the lack of storage for clothes & towels; and as there was no mop, the floor was inevitably covered in grass - not nice!
As stated before, the 'main' park is a short walk from the touring area. Both pools were fine - although adding flumes would make the experience better for everyone.
We ate in the restaurant on two occasions - which we booked in advance as a half-board option means that it can get busy. The food was reasonably priced, good sized portions and well cooked. We did have a long wait in our second visit, which we weren't advised of when we ordered our food.
We also used the on site takeaway - again large portions and reasonably priced (fish and chip meal for 2 adults and 2 children was £19. 95), and all food was cooked to order. A kebab van also parks outside the site if that's your fancy.
The main reception staff were fantastic - we got advice about the best beaches, and how to get to them. Also reduced-price tickets for the Seal Sanctuary (£24 for a family ticket as opposed to £44), and half price family ticket for the National Maritime Museum in Falmouth) - so do go there before going to any of the local attractions.
We had to be off our pitch by 10am - and there were signs up the day before advising all tourers and tents of this. Although all our paperwork stated that we couldn't pitch until 12 noon, there were people pitching when we left at 0950! So if you've traveled a long way, it's worth seeing if you can get in earlier than the stated time.
Overall, although the amenities were looking 'tired', it's a nice site, the park staff were all great (touring wardens apart) -and we would definitely go back again.
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| Date of Visit: August 2011 |
Unit: Trailer Tent |
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| Reviewer: Bonerp |
10 reviews from this member |
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Site is very heavily aimed at static caravans. Touring is at the back of the site bit its not far from the main venues. The entertainment is very good and kids seem to be kept amused, although on occasions the music was so loud it was distorting and got to be uncomfortable so we (and others) left. Not sure why they feel you need to deafened whilst on your hols.
The pool was warmish and clean although tired.
The food in the bar was not great. Higher than average prices as to be expected but lower than average quality of food. Stick to local pubs in my opinion.
Toilets and showers for an award winning owner (Parkdeans) were frankly awful. 4 portacabins were overflow for an inadequate block in the main field. 2 'builders' type porta loos in the overflow.
Shower curtains were mouldy and plugs blocked.
Cleaned once per day. There must have been 6-8 toilets in the gents. Maybe 5 showers for the whole field which was a fair size.
Its a shame they can't spend some money and pull it together with better, modern and cleaner facilities. Quite a high priced site but poor facilities I'm afraid.
Good position within easy drive to sea and beaches and relatively easy to get to nice places around south cornwall.
Would I stay again? No.
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| Date of Visit: April 2011 |
Unit: Tent |
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| Reviewer: Sarahj17 |
2 reviews from this member |
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Hi just a update from someone that has visited this site twice this year. No its not the Ritz or a five star hotel but a very good family holiday park.
There is great things for children and adults on site swimming pools / children play areas / parks / crazy golf / hire bikes and lots more.
The touring pitches are of good size and have found the pitches have always been clearly marked and the electrics always safe.
The toilet blocks are ok but could do with a re-vamp soon, the holiday complex itself is only a 5 min walk from the touring and tenting field and is no longer a rough track as others have said but a nice tarmac road which is good for bikes and wheelchairs.
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| Date of Visit: October 2009 |
Unit: Other |
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| Reviewer: Le91 |
3 reviews from this member |
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Site was excellent! The facilities were very good, with plenty for kids to do and also activities to keep adults entertained! The food was good, and the site was also near to other restaurants etc for exploration! The site was comfortable, with good lighting and was well signposted (always a plus!) The location was breathtaking, with immense views of the Lizard and was also within short distance of other attractions such as Flambards and Truro shopping centre. We would definitely recommend this site for all campers!
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| Date of Visit: July 2010 |
Unit: Touring Caravan |
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| Reviewer: Mountain_goats |
9 reviews from this member |
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If you are staying in a static, you may be fine, we came here two years ago and stayed in a static with The Sun holidays) we very much enjoyed our stay, so we thought we would have a week here with our new touring caravan. We were put in what seems to be an overflow field. We were horrified to find there was no fresh water tap in our field, we had to walk the whole length of our field, and half across the one next door, just to fill up with water. The waste water facility was in the same place as the fresh water, and we saw some people emptying their waste water into the hedge behind their caravan (and tents).
We had no shower block in our field, just a portacabin with ladies and gents toilets, the portacabin was standing on house bricks and what it looked like was clumps of rock (we did take pics of this) the shower block was a very long walk over to the other field, they were dated, there were 4 showers in the ladies. Apparently these are only cleaned once a day at 7:30 in the morning, bins were overflowing. There was a family shower room, which again was a portacabin.
We considered hiring a go kart from the main complex, but we refused to pay £7 an hour for it! Crazy golf was £2 per person. The Parkdean Troupers put on a great show for the kids in the evening. At £40 per night, we expected clean toilets and showers.
This is just an update for this review which we placed on here the day before we left Mullion Holiday Park.
After a very disappointing holiday, my husband had an appointment with the park Manager and the manager was very understanding, and very sympathetic. The field that we were placed in was an overflow field, which should have been stated at the time of booking online, but there was a problem with their website.
He was very surprised about our complaints about the cleanliness of the shower blocks and toilets, and made notes to look further into the problem.
He took lots of notes following our complaints and we have been refunded £70 back from our holiday.
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| Date of Visit: May 2010 |
Unit: Touring Caravan |
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| Reviewer: Happyhoarder |
2 reviews from this member |
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Not the cheapest of sites and the worst camping pitch I've experienced. The expensive pitches were on tarmac (great) but the awning needed to go up on granite chippings on a bed of compressed earth/other material (totally inappropriate for children).
The dangers were pointed out to reception who said that the Caravan Club had told them to lay this type of awning standing! My grandchildren had to be reined in as this was too dangerous for them to play on.
The facilities were fine, the site was not well laid out and there were a lot of speeding cars going through the camping field as it has less speed humps.
TV reception was crap and we had to go buy and expensive exterior aerial in order to watch any kind of TV.
Will not be returning as when I complained about the fact that I couldn't peg down my awning and the granite chippings, they ignored my complaint completely
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| Date of Visit: August 2009 |
Unit: Campervan |
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| Reviewer: Sarlou39 |
2 reviews from this member |
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Both good and bad views on this site.
Pitch was fine although it was too close to the bins and we were constantly annoyed by wasps.
Toilets and showers- Plenty of them and didn't have to queue but have to say they were shabby.
The camping site was a short walk away from the main area but this was a not a problem for us.
Plenty for children to do. Both pools were excellent and the early evening entertainment was great for younger children.11 year old however was bored
Tried to eat at the restaurant but every night found it was full.
The site was already quite expensive compared to others and some of the children's activities cost extra.
A further charge was expected for the bouncy castles, bikes and crazy golf.A night out can turn out expensive with the arcade, drinks etc.
There is no beach in easy walking distance but we found the site location was ideal for us.
I am not a lover of large sites but tried this one as it has plenty of entertainment for the children. Also I had stayed 2 years ago at Kennacks Sands that is owned by the same company and really enjoyed my stay.
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Common Questions
Is Lizard Point By Parkdean Resorts child friendly? YES, it accepts children & has a playground View all facilities
Does Lizard Point By Parkdean Resorts have a swimming pool? YES, there is a pool on site View all facilities
Where is the nearest shop to Lizard Point By Parkdean Resorts? There is a shop on site View all facilities
Is Lizard Point By Parkdean Resorts dog friendly? YES View all facilities
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