Reviews of Mullacott Farm

Management response: We are pleased you enjoyed your stay, overall. Many thanks for your comments. We would like to address them for you.

Children playing. As stated on our website, we encourage children playing on the farm, and will always suggest an empty field or space for a game of football or cricket. It is then up to the parents to take the children to this area and use it, supervising them. The area changes depending on where the animals are at the time.

Facilities. We have recently changed one of the showers, in the men’s block, so hope this will help. All our water is at mains pressure, and they are normal electric showers, not power showers. We cannot provide power showers, as the p. V. Solar cannot generate enough electric for the power hungry power showers. We agree the shower curtains were grubby. This has already been dealt with. We hadn’t noticed they had got so bad, so quickly. The washing up area deliberately has no light, so noisy guests washing up do not disturb the people sleeping in the camping barn, who are directly next door.

I am surprised you didn’t see any of us here. We are always around, checking stock, morning and evening, feeding various animals and egg collecting, cleaning toilets / showers, selling on the breakfast bar, rubbish collecting, and locking up the poultry. Probably you were busy enjoying the beautiful local beaches and countryside, and didn’t notice us.

We always welcome comments and constructive criticism so we were a little disappointed you didn’t come to see us when you were staying. We always take them very seriously, and hope to make improvements accordingly, which we have done, in this case. We look forward to you visiting again.

Management response: Thank you for your review. To answer your points: I am surprised you didn’t notice us, in our yellow t-shirt uniforms, as we were around all day, either, checking stock, morning and evening, feeding various animals and egg collecting, cleaning toilets / showers, selling on the breakfast bar, rubbish collecting, or locking up the poultry.

The site is basic, and the price reflects this. The site has grass field pitches, which are flat in the hook up area.

As answered for the other reviewer, who I think was with you, we have recently changed one of the showers, in the men’s block, so hope this will help. All our water is at mains pressure, and they are normal electric showers, not power showers. We cannot provide power showers, as the p. V. Solar cannot generate enough electric for the power hungry power showers. We agree the shower curtains were grubby. This has already been dealt with. We hadn’t noticed they had got so bad, so quickly. We are always amazed at the amount of sand, gel, hair dye and soap that is left smeared onto the showers. They are however, cleaned every morning, and will always be done again later in the day if it is necessary.

We always welcome comments and constructive criticism so we were a little disappointed you didn’t come to see us when you were staying. We always take them very seriously, and hope to make improvements accordingly, which we have done, in this case. We look forward to you visiting again.

Management response: We only have one camping field.

We do not have a quad bike centre, or riding school. That is my neighbour, next door, who occasionally offers camping. We offer B&B and a camping barn.
The nearest shop is 300m away from the farm entrance; in fact it is before the pub that I assume is mentioned.

All campsites that I know of were wet, muddy and rutted by the end of the 08 season, and ours was no different. This is not normal though, and since then we have built a new hard track, which drives through the camping field.

The Electric Hook Up area is indeed mainly flat, with only 2 spots that have a slight slope, out of 12. 10 pitches out of 12 is not the few that were mentioned.

I am unsure of the toilets that the camper visited, as we have had a ladies room, a men’s room and 4 showers for many years now, and not the numbers described. The camper may well have visited the facilities at the riding stables, as they obviously didn’t realise it was 2 separate businesses.

Our facilities are basic, with running hot and cold water that are painted every year, and cleaned daily. The floors were muddier last year, due to the summer weather conditions, and these could only have been improved if a 24 hour toilet attendant cleaned the floor after each persons visit, as opposed to every morning. This is similar to the washing up area.