Outwell Cloud 5 Plus Tent Reviews and Details

Tent Reviews: Outwell Cloud 5 Plus

Tent and Awning Reviews Index > Outwell > Cloud 5 Plus Reviews

Current Model?
Berths:
Weight:
RRP on date added:
Bedroom inners:
Living area groundsheet:
Pitching Style:

Yes
5 (more 5 berth tents)
10.80 KG
Ł269.99
1
Bathtub
Fly first

Average User Rating:

1/10 from 1 reviews

Viewed: 1651 times

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1 Reviews of the Cloud 5 Plus

By: Michael Honnor Reason: I own(ed) one Made in: 2023 Rating: 1 from 10

This tent Is simply not fit for purpose, I complained to Outwell.

“Hi I have a complaint about the Outwell Could 5 Plus tent, on the grounds that it is simply not fit for purpose. I have had a Outwell Clound 5 tent for about 6 years now. The Outwell Cloud 5 Tent has one major problem that is the front extension. At the angled parts of the front extension and at the front of the front extension, water runs down the sides of the tent and into the front extension ground sheet thus forming a paddling pool in the front extension.

I was unsure about buying a Outwell Could 5 Plus tent for this reason and thought surely that they would have fixed this problem by now and ordered a Outwell Could 5 Plus tent. How wrong I was.

We took our brand new Outwell Could 5 Plus tent to a motorcycle rally involving 2 nights camping. We pitched the tent and looked at the front extension ground sheet sticking out from the angled sides and front of the front extension. It is very much far worse than our old Outwell Clound 5 tent. There were around 500 tents at the motorcycle rally and we spent the next four hours trying to fix the problem with everyone trying to help, no one could. So we knew that if it rained during the night that we would have a paddling pool in the front extension. Perhaps this is why the Outwell Could 5 Plus tent has a rear door so you can get out of the tent without getting wet feet in the paddling pool in the front extension. Luckily it did not rain that night. The next morning Just 21 hours after pitching our tent a front pole broke and the front extension collapsed completely. This was in a force 4 wind, no more, none of the 500 other tents at the rally site had any problems. Thus I put it to you that the Outwell Could 5 Plus tent is not fit for purpose. Please tell me how do I go about returning this not good for purpose tent.”

Response was

“Dear Mick, Thank you for your request. I can offer you a replacement front pole for your tent. Comments relating to design and your expectations for a different construction of the Cloud 5 plus is not warranty related. I am sorry but I can't take a claim for that. Please let me know if I should send the front pole and confirm you address. Have a nice day. Best regards Team Outwell.”

Since I paid by PayPal I made a claim under PayPal's Buyer Protection Program, I won and got my money back.

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Manufacturer's Description

Families and groups of friends will find the Cloud 5 Plus lightweight, dome-style tent perfect for outdoor living. It offers sleeping space for up to five campers in one large Dark Inner bedroom. Quickly and easily pitched, it delivers standing headroom in a durable, stable design. It enjoys an extended porch over its wide front entrance, access to the sleeping area from the living area via a D-shaped door plus through the back of the tent and an adjustable ventilation feature to the rear.

Technical Specifications
Type of tent: Two room dome tent
Sleeps people: 5
Flysheet: Outtex® 3000 Select, 100% polyester
Hydrostatic head: 3000 mm
Pitching way: Flysheet first or as one
Inner tent: Breathable polyester, 100% polyester
Rooms: 1 bedroom, 1 living room
Floor: Double-coated waterproof polyethylene, 100% polyethylene
Pack size: 63 x 24 cm
Weight: 10.8 kg
Item number: 111201

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