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Reviews of Devon Cliffs Holiday Centre (haven Holidays)

Campsite Search > UK > South West England > South Devon > Exmouth > Devon Cliffs Holiday Centre (haven Holidays) > Reviews

Devon Cliffs Holiday Centre (haven Holidays)
Sandy Bay
Exmouth
South Devon   (Browse area)
EX8 5BT
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 Featured Site

Pitches: 195
Open: 01/04/2024 to 31/10/2024
           01/04/2025 to 31/10/2025

Rating: Average Review Score: 7/10 from 55 Reviews
                7/10 from 55 Reviews

Photos (5)

 No Tents   No Caravans   No Motorhomes   No Campervans 
 No Glamping Units   Holiday Homes for Hire   No Statics for Sale   No Seasonal Pitches 
 Electric Hookups   Hardstanding Pitches   No Fully Serviced Pitches   Show Full Facilities
Who's it for
 Families Welcome   Not Members Only   No Rallies   Not Naturist Site 
 Dogs Welcome   No Dogs Allowed   Groups Welcome 
Facilities
 Toilet Facilities   Hot Showers   Washing Up   No Bathroom 
 No Baby Changing   Laundry On Site   Drinking Water   Disabled Friendly 
 Chemical Disposal   No Battery Charging   No Gas Exchange   No Recycling Facilities 
 No Kitchen Facilities   No Freezer / Fridge   No Motorhome Point   No Wifi Access 
 Shop On Site   Bar On Site   Restaurant or Cafe or Takeaway On Site 
Activities
 Kids Playground   No TV Room   Games Room   Evening Entertainment 
 No Fishing   No Wild Swimming   Indoor Pool On Site   Outdoor Pool On Site 
 No Horse Riding   No Cycle Hire   No Golf   No Tennis 
 Beach <5 miles   No Watersports   No Boat Launch 
Other Features
 No Sea Views   Not Working Farm   No Campfires Allowed 
 No Waterside Pitches   Public Transport   No Dog Walk 

Reviews:  55 in total, now showing 1 to 10                 Previous 10          Next 10
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Date of Visit: August 2020 Unit:  Static
Nights stayed: 4 Travelling as:  Extended family
Reviewer: Julia21 5 reviews from this member

 Just back from Devon Cliffs Holiday park near Exmouth, 3RD TIME, , 2 times in a static years ago in a tourer, the day started of bad when one of the party was walking around town and walk down a path that had removable bollards that some one forgot to cover when they drove through, and did not notice it was there, the persons foot went down it 16 inches and rolled the skin up, luck the leg was not broken, 999 called. 20 minutes later, still not here so one of the group fetched there car and to the person to hospital, a poor show by to 999 people,

SO when we went to the site I noticed that they also used removable bollards and on 4 occasions shown them photos of our accident and photos of there possible accident,

On stall holder said a child had fell over on one, why don't they use the type that have a hinge with a lid so when the bollard is took out the lid can be put over, if a old person tripped over it could break bones, , I am old, rant over, They did their best otherwise with the virous, 


Date of Visit: August 2017 Unit:  Static
Reviewer: Abitdifferent 1 review from this member

 We travelled a long way to visit this site because it was supposed to be good. Unfortunately we were disappointed by the site. There was not much to do inside or outside; then other than the swimming, everything had to be paid for. The holiday cost a hell of a lot of money and I think haven should be spending more money on things to to do on site. The soft play area was tiny and in a stupid place. The outdoor parks were poor and not much to do. The entertainment was also horrendous. They taking money off you and a lot of money at that; but entertainment is mainly people who work on site singing, dancing and hosting and they are not talented. We left a couple of times because our ears were hurting off the horrible singing. Would not go again. The facilities are all over the place so your constantly walking up and down hills. The beach is very steep. 


Date of Visit: September 2016 Unit:  Motorhome
Reviewer: Angelaanaconda65 7 reviews from this member

 Very good value for money, booked this a year in advance and got 50% off, warden was very polite when we arrived and gave us a brilliant pitch at the top end on a corner not overlooked by anyone, massive site with loads of amenities going on and free access to the huge swimming pool, plenty of places to eat here on site and not too expensive, lovely walk along the cliffs to exmouth which takes approx 1hr 30 mins to get into the centre, not much there to do but recommend the train for a day trip to Torquey or a trip to Exeter, would definitely use this site again. 


Date of Visit: July 2016 Unit:  Motorhome
Reviewer: Wildvoice 24 reviews from this member

 Stayed for a week at Devon cliffs touring site, have to agree with most reviews about this site there has been very little thought into the layout, we had pitch 6 which was fairly level about a six inch slope but some pitches on the bends were crazy you had caravans propped up about 2 foot on one side. The pitches are very tight and ours was extra large, our van is 7-3 meters long and as most vans stuck out into your car space on the road. The shower block is tired and the showers were a bit his and miss, the wardens when the office was open were friendly and as people left the pitches, were mown and kept tidy. The one thing I don't understand as dog owners ourselves is that when your dog poops you clean it up, now as the pitches are tight and you have to walk on your neighbours grass area to empty your loo and top up your water etc, we had to dodge the poo from our neighbours as they didn't bother picking it up, even though they had kids playing there and had chairs out in the evening. Not good! The site how ever was clean and tidy and the area around is very pleasant we took the car with us and we're out every day. There are 2 pubs just outside of the site which were OK typical pub grub. Now the negatives, apart from the pitches being too small and hilly the local wildlife the dreaded seagulls will wake you from 3 am onwards so hope you are a heavy sleeper after that, the site receives deliveries every day from 7 am which is just behind your tourers and finally there is a mod firing range a couple of hundred yards away. Apart from this we had a good week but as a frequent haven user will not be visiting here again. 


Date of Visit: September 2015 Unit:  Touring Caravan
Reviewer: GingerFiFi 4 reviews from this member

 Just back from a lovely week at Devon Cliffs, I think we had the best weather of the year, despite it being the last weekend in September!

We've stayed here before, not visited for 8 years, but this was our first time touring. The pitches aren't huge (our 6 berth Sterling Europa hung over the back of the hardstanding), but hey, it's a holiday site so I assume they think you'll be off enjoying the facilities. Having paid c. £1k for a week in the summer holidays in a static years ago, we were delighted to get a week for £105 - an extra night booked with the wardens came in at £5! Amazing value, considering the facilities on offer here. Haven have spent money on upgrading this site, the beach bar in particular is lovely.

In terms on the touring section, the pitches could be more level (but you are on a huge cliff above the sea!), and yes you can hear the complex of a night - but it didn't bother us. The noise was over by midnight at the latest, and in your van with the TV/radio on, how much can you hear? The bathrooms were kept very clean, but my bugbear is push-button, non-directional showers so a mark down for those. If there was a family bathroom, I didn't see it (would've been useful for the 3 year old). The wardens were extremely friendly and helpful, and there was a lovely atmosphere. We've already booked for two weeks next summer - so much to keep our little'un occupied, she had a blast! Perfect for families. 

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Date of Visit: July 2015 Unit:  Motorhome
Reviewer: Ljamfam 33 reviews from this member

 Just spent nine nights on the touring park while the family hired static caravans. This is our second visit to Devon Cliffs and it is really good value for money. You have the same access to all of the facilities on site as those paying for static vans. It's a holiday park so there will always be noise and yes you can hear the entertainment complex at night but the noise all stops by midnight. If you are not prepared for that then this site is not for you.

The shower and toilet block are kept clean by two lovely wardens who are always willing to help you if you run into problems. My only small moan is the dreaded push button system only gave you about 30 seconds before the water went off and it was very hit and miss with the temperature.

Lovely place for a family holiday with the typical holiday atmosphere. 


Date of Visit: July 2015 Unit:  Touring Caravan
Reviewer: Mrs KH 2 reviews from this member

 Just returned from an 8 night stay at devon cliffs. We last visited this site about 30 years ago and enjoyed it, however, when we arrived and were shown to our 'xl premier hardstanding pitch' we were very disappointed. This was pitch 29 and it was on a hill. My daughter had pitch 31, which was very small, with only a small triangle of grass. I don't think pitch 29 could be considered as 'xl premier hardstanding' as our caravan was too long for the pitch. The following morning we moved to pitches 32 and 33. These were also described as xl premier hardstanding' but in my 30 years of caravanning i think they are probably one of the smallest pitches i have seen. Also the price we paid was questionable. It seems that depending on when you book, the price changes and we had paid around £500 for a week on this tiny pitch. When we questioned the price and also the dated bathroom facilities, the warden suggested that we could always move to another site if we were not happy! Despite this we enjoyed the haven facilities and entertainment, although it was very busy and one could not get a decent seat for the entertainment unless you were prepared to queue before it opened. Five days into the holiday a twin axle hobby caravan parked on the pitch next to my daughter. The caravan had the door on the left hand side, therefore the occupants had to step directly on to the grass of my daughter's pitch. It clearly stated in the information sheet given to us that caravans with the door on the left hand side must park with the door on to the gravel to comply with fire regulations. When we mentioned this to the warden, he did nothing about it and said it did not contravene fire regulations, even though the information stated it did. My daughter therefore had to share her pitch with another caravanner for the rest of the holiday, as they were not prepared to turn the caravan around. I would not stay again on this touring site as the pitches are too close together, there are no speed limit signs and people were driving too fast on the site. However, the surrounding area and facilities at haven were very good. 


Date of Visit: August 2014 Unit:  Static
Reviewer: Yitopm 2 reviews from this member

 Stayed here for a week in mid August in a static caravan rented through Newmans Holiday Homes. Caravan was quite tidy and in good location. Nice deal with Newmans caravans having keysafes so no queuing in Haven centre.

Good well-stocked SPA on site. Still don't like how Haven ent. Centres are built around a hub of arcade machines.

Site was very busy but still always clean and tidy. Great bar/restaurant overlooking the beach. Lovely views. Shame about the beach being covered in rotting seaweed and smelling quite bad. Haven had a tractor pushing it back into the sea, removing it altogether might have been a better strategy !

Roads to get to site were a bit of a pain, narrow with parked cars and bottlenecked in places.

Exmouth beach was quite nice and would've been great if the weather had been kinder.

Dartmoor Zoo was really good for a day out although a bit hilly so not for people who have mobility issues.

Biggest negative was (as expected) prices at Haven, almost everything is 'extra' and can rack up to being very expensive after a bit.

Probably wouldn't go back as it was a bit TOO busy for our liking and just a bit too expensive for hire and prices. 


Date of Visit: April 2014 Unit:  Motorhome
Reviewer: Heavymetal 4 reviews from this member

 This was our 4th time of staying in the touring area at Devon Cliffs and unfortunately the most disappointing.

Plus points: Haven is an excellent venue if you have children as there are many activities, an excellent indoor pool and child friendly entertainment, which makes it good for dry and wet weather, but you can read Haven reviews anywhere.

This review is for the touring section. We have stayed on a different pitch each time we have visited. This time we discovered that pitch 8 is an awful pitch and almost not fit for purpose (probably the same for pitches 9 and 10 as they are alongside). These pitches are directly behind the clubhouse and the loading area for the restaurant. There is literally a wooden fence along the back of the pitch which forms the rear fence of the loading area, there is just enough space between the fence and the complex for a large delivery truck to reverse down.

At night we could hear the clubhouse so loudly that we could hear every song quite clearly. We were willing to tolerate this as we knew Haven has loud entertainment so we figured it wasn't a problem that we, nor my 8 and 11 year old couldn't sleep until about 11. 30pm as we could have a lie in!

At 7. 30 am a delivery truck pulled up at the loading area behind us and sat for over an hour with its engine running, loudly. The cab of the lorry was directly behind us. We couldn't sit outside as the noise was too loud and we had been rudely woken. I spoke with the warden who suggested we complain at the main reception, which I did. They apologised and assured us it wouldn't happen again.

Wrong. It happened each morning! The bin lorry arrived 7. 30 prompt on the second day and the lorry from the first day arrived again at 7. 30 on the third day. There were numerous deliveries throughout the day and very noisy clanking and banging. It literally felt as though we were pitched at a motorway service station.

Basically pitch 8, 9 and 10 were awful pitches and really should not be used. We ended up spending more time than we would have liked in the complex as we could not sit outside our van as the constant noise and arrival of various lorries was overwhelming. We complained 3 times and each time received a gushing apology but would have preferred it if we could have moved pitch, but the place was full so not an option.

Incredibly disappointed with our stay, although the rest of the Haven experience was fine. Had we been in a different pitch it would have been a much more pleasant experience.

So, touring at Haven ok, but just refuse pitch 8! 


Date of Visit: July 2013 Unit:  Touring Caravan
Reviewer: Bonkobilly 6 reviews from this member

 What a nightmare of a place talk about noise, we arrived on to a touring pitch 12 if you look at the booking page it does not tell you that your situated bang on top of a kids entertainment club during the day with loud music and screaming kids, and early morning deliveries of frozen foods with there back doors fully opened with the lorries fridge engine screaming its nuts off after i complained about it the result is the same they are full of apologies which are worthless, also what there not allowed to tell you is that its next door to a firing military range this site should be for the deaf only this one is marked up as a no no even if its for free never again. 


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Common Questions

Is Devon Cliffs Holiday Centre (haven Holidays) child friendly?  YES, it accepts children & has a playground  View all facilities

Does Devon Cliffs Holiday Centre (haven Holidays) have a swimming pool?  YES, there is a pool on site  View all facilities

Where is the nearest shop to Devon Cliffs Holiday Centre (haven Holidays)?  There is a shop on site  View all facilities

Is Devon Cliffs Holiday Centre (haven Holidays) dog friendly?  YES  View all facilities




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