Reviews of Blagdon Farm Caravan And Camping Site

Management response: Thank you for your review and for the direct feedback after your stay with us which is very helpful for us to improve the facilities on our site. Unfortunately in this case no concerns were raised during the stay and therefore we were not given an opportunity to rectify anything that was not as it should be.

Our lake view pitches have electric hook up, individual water connection and grey waste. Within a few yards there are both disabled and standard toilets and we understand that the main concern was that a pane of frosted glass on each toilet door did not provide absolute privacy. Although nobody else has ever mentioned this as a concern, as a result of this feedback we have now obscured the glass further to overcome this problem. To make it as easy as possible for our guests we gave people the option of using one of the toilets to empty their chemical waste to save walking to the main emptying point which is approximately 100 metres away. We always ask people to leave the toilets clean and tidy and we check the toilets twice a day to ensure that they are kept spotlessly clean. We hope that UK Campsite website visitors will see from all our other reviews that this is the case.

We advise people to use rock pegs because both the lake view pitches are all weather hard standings and we have a supply of rock pegs available if people come without their own. In our experience people who know they will be staying on hard standing will usually pack appropriately.

However, we do need to correct two factual inaccuracies within this review. First, there is definitely free WiFi to both pitches and on the main CL. Occasionally the system has to be reset but we weren't made aware of any issues by any of our guests during the reviewer's stay. Generally mobile networks work well here, but there are a couple of providers (including the provider used by the reviewer) that have yet to provide good coverage for this location - something which is obviously beyond our control but we can offer advice if people ask when they make a booking.

The indoor heated swimming pool measures 9m x 4.6m which for a small site like ours, with only 8 lodges and a small CL, works really well. It can get busy during school holidays but we generally find that guests are considerate of other people and organise their time so that everyone can enjoy the facility which is, after all, a rare thing to find on a CL. Use of the swimming pool and coarse fishing on the lake is free of charge for our caravan site guests and represents great value for a family of four who may be paying as little as £16 per night including electric hook up, awning and dogs.

We consider all feedback very seriously and take action if we think we can improve what we offer. We hope that our guests see this demonstrated and understand that it is our aim to ensure that all our guests have a happy holiday at Blagdon Farm.