Reviews of Tyn Cornel Camping

Management response: Allowing this group booking turned out to be our mistake, we had 150 + people on site with just this one group disregarding other people, they decided to work their own agenda right from the onset. We publish our Terms & Conditions on both our webpages which clearly state that we provide a Recreation Field where children are directed for all ball games and cycling, as it is strictly forbidden around the caravans and tents. Why did they choose a site that was obviously so unsuitable?

This particular group allowed their 4 year old to cycle ahead of them directly through the site, he was going full pelt and if it had not been for our eagle eyed warden stopping him he may well have cycled straight out through the open gate onto the road where we have already had a child hit by a car (hence the rule) where were the parents? Right at the top of the field putting their own bikes through the gate! but did they think to thank the lady who stopped their child and made him safe? No they took umbrage ~ poor little Jimmy could not ride his bike!

This group extended their numbers later in the day with visitors. The Price Guide is clearly displayed on the Notice Board with the price and information regarding visitors. It is permissible between 9am and 8pm over a Bank Holiday. The charge is £8 per car, our customers normally check if it’s ok as many sites do not allow visitors especially over a Bank Holiday period.

Later when they were asked to stop playing football on the camping field and to please take the ball to the Recreation Field they became very intimidating to the warden, rather than talk one to one, all 7 berating him at the unfairness of it all. We provide and mow a 3 acre field and have put Goalposts and a Netball Post in it for the children, we just DO NOT allow ball games on the camping fields.

When this group were berating the warden for stopping the football the Visitors joined in with another moan! asking why our visiting charges were more expensive than parking in Liverpool 1? The warden asked if they normally took days out to a Car Park? Pointing out that he had paid for 5 people to come onto a private campsite, park his car, and make use of the campsite facilities ~ their choice! They were not our customers, and not expected! The campsite owner took a softball over to the grumbling customers as she felt sorry for the children whose parents would rather sit by their tents chatting with their glass of wine rather than taking their children to the Recreation Field and play with them, she did this at 8. 40 just as the visitors were leaving, so they also totally disregarded the 8pm departure.

To put the review into the true perspective:-

We have the main Toilet and Shower Block on the hook up field.

The Camping Field has 2 flushing toilets with wash hand basins in porta cabins, the chiller in the shop had bread, eggs, butter, milk, orange juice, chocolate biscuits, jam, coke, water, chocolate bars, plus many non-perishables in the shop. Ice Creams were also on sale which this group took advantage of.

Regarding families, we welcome families, but BE WARNED we only supply a 3 acre field where they may ride their bikes, kick a ball, play frisbee and scream and shout to their hearts content well away from our camping pitches keeping everyone happy. How many sites can boast that?