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Reviews of Southerness Holiday Park ( Parkdean Resorts )

Campsite Search > UK > Scotland > Dumfries and Galloway > Southerness By Dumfries > Southerness Holiday Park ( Parkdean Resorts ) > Reviews

Southerness Holiday Park ( Parkdean Resorts )
Southerness
Southerness By Dumfries
Dumfries and Galloway   (Browse area)
DG2 8AZ
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Pitches: 239
Open: 18/03/2024 to 06/10/2024
           18/03/2025 to 06/10/2025

Rating: Average Review Score: 7/10 from 47 Reviews
                7/10 from 47 Reviews

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Who's it for
 Families Welcome   Not Members Only   Rallies Welcome   Not Naturist Site 
 Dogs Welcome   No Dogs Allowed   Groups Welcome 
Facilities
 Toilet Facilities   Hot Showers   Washing Up   No Bathroom 
 Baby Changing Facilities   Laundry On Site   Drinking Water   Disabled Friendly 
 Chemical Disposal   No Battery Charging   No Gas Exchange   Recycling Facilities 
 Kitchen Facilities   Freezer / Fridge   No Motorhome Point   Wifi Access 
 Shop On Site   Bar On Site   Restaurant or Cafe or Takeaway On Site 
Activities
 Kids Playground   No TV Room   Games Room   Evening Entertainment 
 No Fishing   No Wild Swimming   Indoor Pool On Site   No Outdoor Pool 
 No Horse Riding   No Cycle Hire   No Golf   No Tennis 
 Beach <1 mile   No Watersports   No Boat Launch 
Other Features
 Sea Views   Not Working Farm   No Campfires Allowed 
 No Waterside Pitches   Public Transport   Offroad Dog Walk On Site or Direct Access 

Reviews:  47 in total, now showing 11 to 20                 Previous 10          Next 10
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Date of Visit: May 2015 Unit:  Touring Caravan
Reviewer: Missarahmlee@hotmai 21 reviews from this member

 TOURING CARAVAN - paid £120 for 5 nights in English half term. This was for a hard standing serviced pitch. No complaints at all with regards to access, pitch, services, cleaning, play area, other campers or their dogs and kids.

Nisa shop on site well stocked-especially if you like ham - and has bags of fabulous fresh bread rolls daily.

Pool on site is a boon, as not a great deal to do in the area without driving miles - but is not freely available all day as there are paid activities running too. So don't expect to be out all day and then have a relaxing evening swim. The restaurants amusements etc are all located in one area and if its not your thing you need never even see them. Beach very nice for a potter or kite flying but take binoculars to see the sea - its an estuary

NIT PICKS - Shower block dark and not very spacious. The shower heads are placed directly above the stalls - recommend you hide behind the shower curtain in the 'dry area' reach through with your hand and push the button till it runs warm. The water drains across the floor of your 'dry area' so don't leave anything on the floor unless you wanted to wash your pants at the same time.

No phone signal

Free wifi - never managed to get on it

Costa coffe machine had been turned off for cleaning every time we wanted one

I cant recommend driving all the way from Staffordshire to visit this site or area but if you are more local its absolutely fine. 


Date of Visit: July 2014 Unit:  Motorhome
Reviewer: AhgdP 8 reviews from this member

 On arrival, the reception staff were very friendly and helpful, agreeing to move our pitch having concurred that it was rather unpleasant to be located directly next to the toilet block! A meander through the site after we checked in confirmed that this wasn't perhaps the kind of site that really suited our family so our review will clearly reflect this. Our alarm at being told that we would require ID cards in order to get past the security guards at the 'family' restaurant confirmed our fears! Having fought our way past the multitude of families busily feeding change into the slot machines, the food really wasn't too bad at all. We left well before we had to experience any of the entertainment!

The staff cannot be held responsible for the poor behaviour of other users of the site, both children and adults. The washrooms had been left in a bad state by residents who clearly had not been instructed in basic hygiene procedures. Noise, shouting, swearing etc continued well into the night. The site is surrounded by a collection of holiday homes in various states of decrepitude and we had to instruct our children to watch carefully where they walked as people were clearly as disinclined to clear up their dogs' mess as that of their own.

The pool itself was clean and well maintained and run by efficient, vigilant staff. This was a very pleasant surprise.

Soaring above the site, although clearly not visited by the many of the residents who seemed to sit outside their caravans drinking all day, was the summit of Criffel which could be seen for miles around. Although we would not stay at Southerness again we will certainly revisit the area to take on a hike up this beautiful peak which took on the reflected colours of the sky as the light continued well into the evening.

The location is a good access point for mountain biking in the D & G forests, particularly Mabie which is a short drive away. We had a fantastic day here and there is a great play area (not frequented by rude, abusive children, as at Southerness). 


Date of Visit: April 2014 Unit:  Static
Reviewer: Melvi 5 reviews from this member

 We booked this site through the sun £9.50 holidays. We always use our touring caravan but on this long weekend seven of us were going(5 adults 2 kids). On arrival we were greeted with a very friendly welcome at reception. Once settled in we then had a visit from housekeeping to make sure everything was fine which there were no complaints from us as everything was spotless. All the staff throughout the whole park are friendly and very helpful. The pool is one of the cleanest I have used in a holiday park as was the entertainment complex. Cant comment on the showbar as we didn't use it. Food looked good at reasonable prices. I would go back again with my tourer as the touring area looks good but couldn't see inside the toilet block as this was a security code. Going by the rest of the site I think the toilet block will be a high standard 


Date of Visit: August 2013 Unit:  Tent
Reviewer: Bec_xx 8 reviews from this member

 A fantastic welcome when we arrived! The best I've ever had from a holiday park company such as park dean.

We found our pitch easily and set up with no fuss. Ground is soft and pegs sometimes worked there way out of the ground. Pitches were evenly spaced on fairly even ground.

Toilets and showers were clean and adequate for the site. A park on the camping field kept the kids amused and allowed them to make friends whilst being in view. Washing up facilities are good, though no plugs in sinks so travel plug or bowl is required.

Pool was lovely and clean. Beware it is timed slots of use. You are given a band and only have 50 minutes to get in and splash about before you have to get out. Has a viewing area so if kids are over 9 years you can watch them without having to get in.

Restaurant with lovely food and not to badly priced. Drinks in the clubhouse are the usual holiday park prices. Entertainment was good and kept the kids amused for a while in the evening.

Shop and launderette were useful to the site as a half hour drive to dumfries had to be driven before anything else was close by. 


Date of Visit: July 2013 Unit:  Tent
Reviewer: Kiltoony 5 reviews from this member

 Just back from camping at this site. The toilet facilities were ok the toilet block was broken so you had to use the wash rooms to do the toilet and where always spotless thanks to the warden. Entertainment was good with the Troupers giving it there all and the swimming pool with the flume kept the Grandkids happy. Only bad point was the wind this is the second time we been there and it always the same it puts you off coming. 

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Date of Visit: September 2012 Unit:  Static
Reviewer: Raftguid1977 6 reviews from this member

 This has been the best time in a static in a long time, 4 nights midweek the caravan was really clean, the entertainment staff where a bit well not quite bigger park, but dam if they didn't give it 110% even though their where maybe 50 people in the club, the drinks are not to over priced (on average 3 quid cheaper than haven sites).

The food court well the mixed grill was mighty fine we ate their 3 nights and not one complaint the food is really good and well prepared.

I must say the dark skies car parks spotted about Galloway Forrest are worth that late night trip.

Dalbeattie is 12 miles away (cheap fuel than most areas) and some small shops and cash machine (site charges 1. 75 for use of cash machine) plus the love heart stone is here.

Dumfries is 15 miles away with better shops.

But the trip to dalbeattie is well worth the drive. Be careful of a night I've never had to brake and dodge so many animals.

Well worth the trip and we have already booked for next may.

We didn't use the pool but it seemed pretty big with a slide for the kids.

Laggan Outdoor is a must for the more adrenaline type we did the longest uk zip wire (15 quid 10 quid if you want a repeat) and dam if I didn't go back up a second time. I could go on but the area is studded with things for everyone to go and see or do. 


Date of Visit: August 2012 Unit:  Touring Caravan
Reviewer: Dieseldonkey 5 reviews from this member

 Friendly staff who were willing to change our pitch to one closer to play park to accommodate the kids in our party. Mark the warden was a nice chap and very helpful. Pitches all seemed to be concrete base with chipped awning area and fully serviced with water drainage and EHU.

No real scenic views though from this site although its only a two minute walk to the beach. Didn't use the pool on this occasion. Evening entertainment a tad cheesy but its the sort of thing you expect from Parkdean.

On site costcutter shop certainly doesn't cut costs. Its pricey.

Toilets were unusual in that each cubicle had a shower, wash basin and toilet. They are modern enough but its a constant job for the warden to keep them clean given the amount of child traffic that goes through them.

It wasn't a bad site but having done it once it wouldn't make me want to return.

Would try somewhere different if I was to return to Solway Firth area. 


Date of Visit: June 2012 Unit:  Other
Reviewer: Trigano575 6 reviews from this member

 Unit=folding camper

We stayed over the jubilee weekend so the site was at its capacity.

The friendly warden was always on hand for any concerns.

The pitch sizes weren't very big - we were put on a tent pitch and our camper is 19ft long and I'm just glad we didn't have the awning on as well or we'd have been in trouble!

The location of this site is quite remote and we didn't find so much to do in the inclement weather but there are a couple of nice beaches up the road. The one off the site is a bit estuarine so the sand is always a bit soggy - not muddy exactly but the sand is soggy like mud if that makes sense. It isn't a lovely beach where you'll want to go paddling (sea always way out) or sitting about on. It was handy as somewhere to stroll and the rocky headland where the lighthouse was was ok for exploring. You do get good views off the beach across to England.

Up the road about 20 minutes drive was a lovely little beach with very cheap parking and a nice little beach shop. However we didn't find much to do in the area in the inclement weather as it is quite a remote location! You have to be prepared to drive around a bit to find things to do. We have a 4 year old. Prior to him, we would have been happy just to have the fresh remote air and relax.

The toilet and shower facilities were disappointing. I liked the cubicles for the showers but if you need the loo, and folk are showering you've had it as the loos are in with the showers and a sink. Luckily we have a toilet in the camper. The showers are the coldest I've ever known.

By 9am they were barely warm. We were told when I asked that you have to get up early if you want a warm one as the site is at capacity but I feel they should have facilities that cope with demand as other sites do and Parkdean are a big enough company to invest in decent facilities and ensure plentiful hot water.

They were tired in decor and the hard working warden could not keep up with the cleaning. He is overworked by the company. He isn't responsible for the mess left by other patrons, but if they employed more staff then they could keep up with cleaning. One day he had so many people to check in, he didn't have time to clean the facilities, which on a wet day was disastrous! I'm marking facilities right down due to these issues.

The on site shop was adequate for basic supplies but you are quite a long way from Dumfries for bigger shops so go prepared.

Laundry facilities were fine, if expensive and dishwashing was ok.

We didn't use clubhouse facilities or food facilities so cannot comment, nor the swimming pool

My 4 year old enjoyed the playground.

There was excessive noise late at night from people returning from the club house at around 11. 30pm then staying up until 3am shouting and giggling raucously the weekend we went.

We made a decision perhaps this kind of site wasn't for us - I've stayed in statics on a number of Parkdean sites before (though not this one) and not had this problem so much even though they do have these clubhouses. We filled in our customer service response form on leaving the site and raised our concerns about the holiday, but we have heard nothing.

I would have thought a letter in reply to our concerns would have been polite and will probably follow this up as I don't feel we have been given good customer service by parkdean, though in other respects - eg booking and dealing with the on site warden was a good experience - so I am marking customer service down a bit for this.

I'm marking child friendliness down as a site that does nothing about late night raucous behaviour is not child friendly.

We won't be returning to this site and will approach Parkdean with caution in the future, despite a happy previous allegiance with them in the past as a static caravan user. 


Date of Visit: May 2012 Unit:  Tent
Reviewer: Isladeiona 7 reviews from this member

 Just spent the weekend at this campsite. When you book online the website does not state that each of the standard pitches has electric hook up. We paid £17 per night and had a dog. We thought this was a good rate for a largish tent, hook up and dog. The price also includes entry into the swimming pool and

The entertainment.

The weather was so nice we sat out with the other campers so we never ventured to the bar or entertainment.

There is a costcutter shop on site which sells most things except for gas refill bottles or portable cookers. The chip shop was good although a little pricey. There is a local shop and also chip shop just yards outside the campsite on the way to the beach which is a 10 minute stroll.

If you enter the beach via the main road it is much more pebbles than if you enter via the campsite it is much sandier but nothing great.

The site can get windy at times so take good strong pegs.

The toilet blocks are kept spotless by the warden and there are 2 sections of 3 ensuite toilets and 1 loo in each. Showers were nice and hot. There is also a free hairdryer attached for use in each section.

The staff at reception were friendly and in particular the warden was friendly, cheery, very helpful and made sure we all enjoyed our stay.

We will definitely return. Well done all at Parkdean for making our weekend so great. 


Date of Visit: May 2012 Unit:  Tent
Reviewer: Jay.r70 2 reviews from this member

 Pitches excellent with plenty of room and the touring warden was always on hand.

We had some rain in the morning but the grass seemed strangely dry thanks to the excellent drainage,

entertainment sorted our 4 yr old. food was good on site, the Paul Jones Hotel just along the road always serves amazing food so worth a visit.

They have also built a new play park next to the camping area, so not far for the little ones to go to have some fun.

We had the bonus of really good weather. We will be returning to this site again. 


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Common Questions

Is Southerness Holiday Park ( Parkdean Resorts ) child friendly?  YES, it accepts children & has a playground  View all facilities

Does Southerness Holiday Park ( Parkdean Resorts ) have a swimming pool?  YES, there is a pool on site  View all facilities

Where is the nearest shop to Southerness Holiday Park ( Parkdean Resorts )?  There is a shop on site  View all facilities

Is Southerness Holiday Park ( Parkdean Resorts ) dog friendly?  YES  View all facilities




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