Reviews of Steadings Park Camping And Caravan Site

Management response: As the bulk of our reviews show as a small family run business we take great pride in our campsite and always welcome constructive feedback / views and are always here on site and happy to talk to customers during their stay. Anyway to address the points you have made: Im not sure why you think we only have two showers as we actually have seven including the two family wet rooms (which you actually mention later in your comments). All of our amenity facilities are cleaned at least twice a day and consistently the feedback we get is that we have great clean facilities with plentiful hot water - as with any campsite there are sadly customers who don't use the mops provided to clean up after themselves when showering so it is possible that in between checks / cleans the floors can get wet & dirty. On a positive its worth confirming that during your stay it was a peak period and the site was actually fully booked every night and therefore the facilities never actually get any busier; and with a significant number of our pitches being seasonal caravan pitches (who have their own toilets and showers) we have a much lower demand on the amenities than other 80 pitch sites.

Logs - yes we do charge £10 for a large builders trug of logs complete with kindling and fire lighters and yes we do insist that logs are purchased from us- as is clearly displayed on our website pricing page. Firstly there is a safety issue in that we can manage what is being burned, but equally as a business we naturally have costs involved in supplying, cutting, packaging and delivering the log trugs to your pitch and then there is the increased insurance costs associated with the fact that we are one of the few sites that still allow proper campfires. Rather than increase pitch prices we recover this through the log charges so as those not using the campfire facilities are not carrying the higher insurance costs and overheads. As regular campers ourselves we also know that other sites in East Anglia charge more for logs and have the same purchase rules. Interestingly this segways nicely into your comments regarding pitch sizes. As we allow fires we ensure that for safety all our pitches are extra wide when compared to most campsites, with every pitch being at least 12m wide and 12m+ deep. Obviously we can't comment on what 'you' are used to but the bulk of our customers positively comment on how large our pitches are when compared to other sites.

Yes there is a couple of minute walk from our Valley View field to the facilities but for many the fact that they can have a 3 acre field with only 14 pitches on it backing onto Newbourne Springs nature reserve with all its wonderful wildlife and walks etc outweighs that - hence why the field gets booked up so early and is so popular. As the springs is a National SSSI (Site of Special Scientific Interest) due to the wildlife it is not possible to locate an amenity block any closer as sewerage and nature don't mix !!

We spend a lot of time out on the site and are always happy to chat with customers so I would encourage you to talk to the site owners when staying on a site as most will welcome feedback and ideas.