Reviews of Lebberston Caravan Park

Management response: Thank you for taking the time to submit your review. We have different areas accommodating seasonal tourers and regular tourers and from viewing the aerial photograph of the park on our website you can see our pitches are quite obviously not positioned in ‘lines’. Also the low season pitch fee for car, caravan, two adults and electric hook up is £15. 50 per night on either grass or hard standing (£77. 50 for five nights), however you decided to use a full awning and also had two dogs which brought the pitch fee to £20 per night.

Our pitches are most definitely not ‘on top of one another’. On the pitch you chose, the pitch markers are nearly 8m apart and cars can easily be parked at the front of the unit as this plot is over 18m long so space is hardly an issue. Indeed have a look at our website gallery and photo 31 (Union Jack on the left hand side with a family rounders match being played) shows the pitch during the busy summer period with a caravan, full awning and silver car on it. Photos 5, 30, 35, 39 and 41 are of this part of the park too. Our standard seasonal pitches are of a similar area so we are unsure which measuring device was being used to calculate them as having ‘prob a good twice as much space’!?!

Quite separately off the main park we do have a new seasonal development which opened in March 2015 accommodating just 25 units over three acres. This does indeed have very large pitches which are 7m wide, 13m long and with at least 5m between them. We also have some of these premium superpitches available for regular tourers to book and are developing more this winter.

The main park has 58 seasonal pitches and the ‘few hard standing and grass pitches’ mentioned amount to 54 plots, so a similar number of each, not ‘at least twice as many more’. Of course if you decide to come for Monday to Friday at the end of September, the entire park (including seasonal pitches) will be quieter, as many of our guests work and love coming to our park as often as they can, which at this time of year is generally weekends.

Our common sense rules can be viewed on our website. Rules for dog owners are clear and concise and are there to avoid any doubt or confusion as to the responsibilities of pet ownership on our park. This ensures pet owners and non-pet owners alike can enjoy their time with us.

We are sorry our park did not prove suitable for you but are very fortunate to have a great many fabulous customers who appreciate our beautiful park and facilities ‘with perfect this and perfect that’. This can be seen in the fantastic reviews both here and on our own website.