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Reviews of West Runton Camping And Caravanning Club Site

Campsite Search > UK > East Anglia England > Norfolk > Cromer > West Runton Camping And Caravanning Club Site > Reviews

West Runton Camping And Caravanning Club Site
Holgate Lane
West Runton
Cromer
Norfolk   (Browse area)
NR27 9NW
Tel: 01263 837544
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Pitches: 180
Open: 01/04/2024 to 02/11/2024
           01/04/2025 to 02/11/2025

Rating: Average Review Score: 8/10 from 143 Reviews
                8/10 from 143 Reviews

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 Glamping Units   No Statics for Hire   No Statics for Sale   Seasonal Pitches 
 Electric Hookups   Hardstanding Pitches   No Fully Serviced Pitches   Show Full Facilities
Who's it for
 Families Welcome   Not Members Only   No Rallies   Not Naturist Site 
 Dogs Welcome   No Dogs Allowed   Groups Welcome 
Facilities
 Toilet Facilities   Hot Showers   Washing Up   No Bathroom 
 Baby Changing Facilities   Laundry On Site   Drinking Water   Disabled Friendly 
 Chemical Disposal   Battery Charging   Gas Exchange   No Recycling Facilities 
 No Kitchen Facilities   No Freezer / Fridge    Motorhome Point   No Wifi Access 
 No Shop   Bar <1 mile   Restaurant or Cafe or Takeaway <1 mile 
Activities
 Kids Playground   No TV Room   No Games Room   No Evening Ents 
 No Fishing   No Wild Swimming   No Indoor Pool   No Outdoor Pool 
 No Horse Riding   No Cycle Hire   No Golf   No Tennis 
 Beach <1 mile   No Watersports   No Boat Launch 
Other Features
 No Sea Views   Not Working Farm   No Campfires Allowed 
 No Waterside Pitches   Public Transport <1 mile  No Dog Walk 

Reviews:  143 in total, now showing 21 to 30                 Previous 10          Next 10
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Date of Visit: August 2020  Confirmed Booking Unit:  Trailer Tent
Nights stayed: 7 Travelling as:  Family with older children
Reviewer: Sam bunker 2 reviews from this member

 It's a very busy site but manages to stay peaceful and quiet.

The wardens are doing a good job of keeping the loos clean. Only one block is open at the moment and in that block only half the toilets are in use. I never had to wait to use the loo though.

Plenty of lovely walks to do from the site and you'd be bonkers not to go and watch the beautiful sunsets from the top of the hills at the back of the site. 
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Date of Visit: August 2020 Unit:  Touring Caravan
Nights stayed: 9 Travelling as:  Mature couple
Reviewer: Jeanlp 2 reviews from this member

 The access down to the site is dreadful, potentially dangerous, possibly the worst I have ever used. The access lane to the site is in horrendous condition with deep ruts, scree. , narrow and manic cambers, not for the fainthearted.

The site is quite pretty, with pedestrian access to East and West Runton and beaches. The wardens are pleasant, under difficult circumstances.

The toilet block I saw was old and needed some attention. Because of Covid, most of the facilities were closed, which made life difficult. One of the 2 toilet blocks was closed and the only available toilet block was closed for 2 hours every morning for cleaning, leaving 1 disabled toilet for 100 units for 2 hours.

To make matters worse on two occasions whilst we were there the disabled toilet was also closed for cleaning - not good ! There must have been 100 units on the site (too many for 1 toilet block to be open, with only 3 toilets and the same number of showers in the ladies block. We ran out of gas but they couldn't sell up any - covid !

We asked for a copy of the surrounding area for footpaths, we were near the gate and numerous people wee asking directions, they could'nt provide any because of Covid ! and no takeaway food sellers could come on site - Covid !

Yet another issue with the site was the access to the camping area once through the gate. Because there was only 1 lane in, there was almost always a queue to get to your pitch, whilst waiting for newcomers to sign in.

There was no Wifi on the site and the site was in a dad area for some mobile signals. This wasn't mentioned in the site description. There was no playground for the children, although the playground itself was very good.

Compare this to the Caravan Club Site just a short distance away. We had to go there for gas and noticed that everything was open, even though they clearly had in place Covid controls and would you know, takeaway vans were allowed on site - we actually saw a chippy van whilst we were there. The access was a doddle

None of the above was the fault of the staff - they have their instructions, but I believe that the C and C Club are using the Covid issue to their advantage and using Covid for not doing things.

In my view, their measures were draconian and unnecessary. Incidentally, there was no reduction in tariff offered even though most of the facilities were out of use. 


Date of Visit: August 2020 Unit:  Trailer Tent
Nights stayed: 5 Travelling as:  Family with young children
Reviewer: Rich Cripps 1 review from this member

 After 40 years of camping this has been the most disappointing site I have stayed at, even accounting for Covid-19 and some terrible weather.

On arrival we were told that one of the toilet blocks was out of action for social distancing purposes, less facilities didn’t make sense to us. Other visitors said that it needed repairing. Why the confusion and mixed messages. This meant that there were 3 male showers for 200 pitches. Totally insufficient. To make matters worse the open block was closed everyday from 10:00 - 12:00 for cleaning. Given the reduced facilities why not give people a bit more of an opportunity to use the facilities in the morning and close them from 12:00 - 2:00 instead??

The intensity of use that the reduced facilities were subjected to meant that they were constantly dirty and smelly with litter including discarded incontinence pads all over the floor and left for hours. If cleanliness is such a big issue ( and it is!) why not keep it clean throughout the day?

The staff on site responded to every question as though it were a criticism. I guess there have been a few over the summer given the standard of the facilities but it made for an unfriendly site that felt unwelcoming.

Whilst I appreciate the want to be open for customers and the need to make up for the time the site has been closed, this site has totally missed the mark. There are far too many people on site for the facilities available.

This is the first camping and Caravanning club site we have stayed at and expected so much more.

We will not be returning, ever. 
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Date of Visit: September 2019 Unit:  Touring Caravan
Nights stayed: 5 Travelling as:  Mature couple
Reviewer: Bosshogg29 1 review from this member

 Well what can we say about it the road down to the site is awfull, the site needs some updating.

The toilet blocks are very tired and in need of an updating, the mens shower I used had the sealing strip gone black, there is only bins for rubbish nr the reception and none of them were for recycling.

The hook up what we were using was broke there was no flap on it to protect the socket from the weather. Pitches were very muddy. They also had mole problems around the site.

Will stay clear of this site and will not be using it again there is no comparison with the club site at sandringham 


Date of Visit: July 2018 Unit:  Other
Nights stayed: 2 Travelling as:  With friends
Reviewer: TimCESmith 77 reviews from this member

 We stayed in a Readycamp tent for a long week end. It's a hoofing great Cabanon safari tent at 5 x 5 metres plus a 2 metre canopy and decking. There's lino down over the groundsheet, a usable kitchen, excellent lighting and really very comfortable mattresses on 'proper' steel framed beds. Kettle, toaster, microwave, double electric hob, fridge with a big ice box, water carrier and a drug for washing up. There are dining chairs for six and comfortable chairs for sitting out, plus a sofa. You just need to bring bedding and towels, although we were glad of our favourite mugs and proper glass glasses.

The site is big and a bit car-parkish when full. Most of the pitches are significantly sloped. The amenities are up to the usual C&CC standards. The welcome was very pleasant and friendly, and wardens were readily available without badgering you. Fellow campers were relaxed and affable.

The location is convenient for Cromer and Sheringham and there are many options for a pleasant walk, but because it's surrounded by woodland there are no views and you don't get much sense of place.

My usual campsite in this area is Baconsthorpe Meadows, which is much more my bag, but we came here with tentless friends and needed a ready pitched tent to accommodate them. Next time I'll make them buy their own tent. 

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Date of Visit: May 2018 Unit:  Motorhome
Reviewer: Nomadengland 18 reviews from this member

 Had lovely stay here on grass. I think the wardens must have changed (well we know two had as we met them on the Glencoe Site last year). They were very friendly and obviously the rule about windbreaks had changed as we saw lots around the site - one family in one corner particularly had a huge area fenced off outside their awning for their dogs.

We had a lovely cycle ride into Cromer - albeit not signed very well in places - through woods/narrow tracks to road. We had short cycle on main road at end but it was not busy and the footpath was wide.

We used laundry facilities which were very efficient.

Did not use the toilet blocks so can’t comment on them.

Bus stop was quite a walk away - up the very long entrance track.

Site was not as near Cromer as you might hope!

Would definitely stay again if in the area. 


Date of Visit: May 2018 Unit:  Touring Caravan
Reviewer: Varaderoxlv1000 29 reviews from this member

 We know this area well and decided to pitch up here. The site is picturesque enough, sheltered and well off the road. Most noise we experienced was from either helicopters and fast jets going about their daily work but they weren't overly obtrusive. The toilet block was adequate given the number of people on site except the hand dryers were pretty useless.

The biggest downside to our week long stay was the total disregard of children/parents were children persistently roaring around the toilet block playing catch me if you can and this got worse as the 'gangs' formed with several near misses with people near the washing facilities carrying their plates, saucepans and cutlery. (I know children need to let off steam and play and run around but it mustn't be to the detriment of other campsite users. ) The other problem was again children on their bicycles often going 'the wrong way round' on both the electric and pedal types at speeds up to 20 m. P. H. Being hard of hearing, I nearly got bowled over by a youngster coming from behind me on 1 occasion and I'm sure I wasn't alone. This is downright dangerous for all concerned and I think the CCC should be be more proactive in curbing this type of behaviour. We won't be using this site again but will use the oppositions site next door where families and fogies are separated for the benefit of both. 


Date of Visit: July 2018 Unit:  Motorhome
Reviewer: John B. 11 reviews from this member

 Having negotiated the unmade track leading to the site I committed the cardinal sin of arriving 10 minutes early, not wanting to block the entrance barrier I parked in the visitors area (there is no other parking), 'friendly' warden arrived telling me you are not a visitor, you can't park here, I tried to explain we were a bit early, but he then started sounding off about why we were early, I eventually shut him up by saying we are not welcome then? Had we not booked & paid in advance would have left there & then. We got booked in & another warden took us to our pitch, then again started sounding off about people arriving early! The final straw, we were then asked to show both our age concession stamps in case we were on the fiddle! I now felt like an unwanted thief.

The site itself is OK apart from the access track, motorhome waste & fresh water outside the access barrier. If you wish to make an early start leaving, go the night before, barrier locked until 0700.

The final rant: No rain, no grass but they decided to cut non existent green stuff anyway, van covered in dust!

No I will not be renewing my C. C. C. Membership. 


Date of Visit: August 2017 Unit:  Motorhome
Reviewer: Rexxie 36 reviews from this member

 Lovely countryside setting accessed by a longish narrow track/road. Site much bigger than expected - after being surrounded by trees once on site it is a lovely open area. Nice short walk on a country track in to East Runton 15 mins - has shops/ pubs and Greek restaurant - after crossing very busy road easy access to the beach. You can walk along the beach to West Runton and on to Sherringham. There is an inland walk back to the site or there is a local bus service. Also walking track to Cromer.

Reception rather officious - a warden leading us to our designed hardstanding but did not witness any of the over enthusiasm re rules mentioned in a few previous reviews. Reception has a small shop with essentials - milk, sausages, icecreams etc.

Toilet blocks clean - didn't use the showers this time - preferred using own facilities. Only 1 sink in the Ladies toilet area with soap and hand towels - lots of vanity cubicles with sinks in an other area but not much use for hand washing if no soap - which high season I guess it means many do not wash hands after using toilets! Plenty of sinks for dishwashing. No recycling facilities - have to take off site.

Lovely playarea and designated ball game area for children of which there were many - was school holidays! So not a tranquil site in school holidays as difficult to escape noise of children enjoying playing and cycling around -- how dare they! So lesson learnt there for grumpy retirees - guess it would be different again out of season. In season families should love it. 


Date of Visit: June 2017 Unit:  Campervan
Reviewer: Smudger_smith 1 review from this member

 First I would like to say that we have been coming to this site for over 15 years - the location and amenities are fab - always look forward to coming most years but sadly that has now come to an end. We always book out of season as we don't have school age kids now so June is perfect for us, - this year we had our worst ever experience with camping in over 30 years - there was so many nit picking rules that I won't bore you all with them but please don't think we are difficult people or moany etc - we just want peace and quiet and to relax for a couple of weeks.

The first niggle we had was when we were shown to our pitch, told exactly where to park then after about 45mins of us putting up the awning etc one of the wardens told us our awning was bigger than he thought and he made us move it 11 inches! I really kid you not, he actually measured it out! Now I know all about fire safety and the required distance between units etc etc but there were no units next to us at all, the nearest one being within shouting distance.

We also suffered with the wind break saga mentioned in another post - again we have put these up in the past no problem as we have dogs that may bark at people walking past, so the wind breaks stop them seeing people, but now for some reason you are not allowed - another niggle was the un-helpful wardens when my sister came for a few days and they wanted to put her away from us when I expressly informed them when I booked it for all of us that she was a single female doing her first ever camp and we wanted her near to us - when they took my money that was fine but when she came they wanted her to camp near the toilet block away from us - another telling off came our way when one of the little dogs slipped his tether and went to my sisters tent where he was spotted by a warden who told us off for letting him off the lead. My husband said it was like being a child who's getting told off all the time!

This is only a few of the rule brakes that we apparently committed but it gives you the general gist of things! Gone is the care free, helpful and polite staff they used to have who's goal was to let you have a lovely relaxing holiday. Its a real shame as this was one of our favourite sites  


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Common Questions

Is West Runton Camping And Caravanning Club Site child friendly?  YES, it accepts children & has a playground  View all facilities

Is West Runton Camping And Caravanning Club Site dog friendly?  YES  View all facilities




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