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Reviews of Blue Dolphin Holiday Park ( Haven Holidays)

Campsite Search > UK > North East England > North Yorkshire > Filey > Blue Dolphin Holiday Park ( Haven Holidays) > Reviews

Blue Dolphin Holiday Park ( Haven Holidays)
Gristhorpe Bay
Filey
North Yorkshire   (Browse area)
YO14 9PU
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 Featured Site

Pitches: 272
Open: 01/03/2024 to 31/10/2024
           01/03/2025 to 31/10/2025

Rating: Average Review Score: 7/10 from 220 Reviews
                7/10 from 220 Reviews

Photos (6)

 Tent Pitches   Caravan Pitches   Motorhome Pitches   Small Campervans 
 No Glamping Units   Holiday Homes for Hire   Holiday Homes for Sale   No Seasonal Pitches 
 Electric Hookups   Hardstanding Pitches   No Fully Serviced Pitches   Show Full Facilities
Who's it for
 Families Welcome   Not Members Only   No Rallies   Not Naturist Site 
 Dogs Welcome   No Dogs Allowed   Groups Welcome 
Facilities
 Toilet Facilities   Hot Showers   No Washing Up Area   No Bathroom 
 No Baby Changing   Laundry On Site   Drinking Water   Disabled Friendly 
 No Chemical Disposal   No Battery Charging   No Gas Exchange   No Recycling Facilities 
 No Kitchen Facilities   No Freezer / Fridge   No Motorhome Point   No Wifi Access 
 Shop On Site   Bar On Site   Restaurant or Cafe or Takeaway On Site 
Activities
 Kids Playground   No TV Room   Games Room   Evening Entertainment 
 No Fishing   No Wild Swimming   Indoor Pool On Site   Outdoor Pool On Site 
 No Horse Riding   No Cycle Hire   No Golf   Tennis On Site 
 No Beach   No Watersports   No Boat Launch 
Other Features
 No Sea Views   Not Working Farm   No Campfires Allowed 
 No Waterside Pitches   Public Transport   No Dog Walk 

Reviews:  220 in total, now showing 1 to 10                 Previous 10          Next 10
Jump to Page   1   2   3   4   5   6   7   8   9   10   11   12   13   14   15   16   17   18   19   20   21   22  

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Date of Visit: April 2024 Unit:  Motorhome
Nights stayed: 5 Travelling as:  Family with young children
Reviewer: Stesel 1 review from this member

 Haven seem more interested in static caravans etc. The touring park is dated and in need of a serious revamp.

Had it not been for the staff, who were very helpful holiday could have been a disaster. Granted there had been a lot of rain, but surely a company the size of haven can implement a programme of installing gravel hardstanding pitches, this would leave the staff free to maintain facilities instead of spending all their time pulling vehicles out of the mud and placing people on pitches.

Main entertainment area was good, plenty for families, however the indoor pool is rubbish, at its deepest reaches adult waste, should be advertised as a large paddling pool.

Wont be back anytime soon. Come on haven, could do better 


Date of Visit: May 2023  Confirmed Booking Unit:  Motorhome
Nights stayed: 3 Travelling as:  With friends
Reviewer: JaquivanderH 1 review from this member

 DON’T DO IT !

Got stuck on a muddy sloping pitch in a motorhome, needed help to get out.

NOT disability friendly (10 minutes walk away from the amenities we paid for)

NOT dog friendly, don’t believe the hype now on their website ( 4 tables in one diner the only allowed area on the whole site)

NO hot water for basins or showers in a morning, disability facilities also clap cold water!

The only plus side was the staff were SO friendly, they are doing their best in a real DUMP

This is a review of the camping facilities. I would hope the caravans/ lodges would be much better 
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Date of Visit: April 2023 Unit:  Tent
Nights stayed: 3 Travelling as:  Retired couple
Reviewer: SandieW1416 5 reviews from this member

 The site is on cliffs and as I am disabled I couldn't get down to the beach in a wheelchair, so had to walk the dogs on the path near cliff top.

It rained heavily and it was very windy and extremely cold, we don't drink, so we didn't purchase any entertainment passes and the only internet access was inside the complex.

We drove to Scarborough and Whitby as there was nowhere to go locally, there was a Tesco in Filey, but only cafes and charity shops there.

If we hadn't paid for the 3 nights, we would have packed up and gone home sooner. 


Date of Visit: June 2022 Unit:  Touring Caravan
Nights stayed: 3 Travelling as:  Family with young children
Reviewer: Mikecollier 22 reviews from this member

 Don't do it!

Took family to Haven, previously stayed at Primrose Valley.

Blue dolphin is a large site with almost no level pitches.

During our stay bins were overflowing on arrival and by third day birds had turned the campsite into something resembling a landfill.

Mixed response from staff, some apologetic, others not interested. Eventually someone cleared up.

On a positive, toilets and showers clean and high standard

Never again for us, especially at >£50 a night 
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Date of Visit: June 2021 Unit:  Static
Nights stayed: 7 Travelling as:  Mature couple
Reviewer: Tamglasgow 16 reviews from this member

 We were allocated a caravan in the Wold Vale part of the park which is a fair distance to the facilities which are in the main park. It was a nice area but the main park is very tired and needs some investment.

If you are touring, a lot of pitches are on a slope so something to think about.

There is a well stocked shop with the usual Haven pricing structure.

For kids there are Gokarts, bumper boats, sports court etc.

The pub/restaurant is still operating a very limited, expensive menu and you really need to pre-book, do yourself a favour and go to the Plough Inn which is a mile away.

Forget face coverings in the amusements! It gets crouded and most folk don't bother with them, we left due to the lack of distancing and face masks.

Should you need to do a washing whilst there, it's service wash only for £12 a load. £9 for owners lol.

Just my opinion but there are far better sites in this wonderful part of the world than this dated, expensive place. 

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Date of Visit: October 2020 Unit:  Touring Caravan
Nights stayed: 7 Travelling as:  Family with older children
Reviewer: Kendal mintcake 4 reviews from this member

 Visited October 2020 with a waterproof groundsheet 2 dogs 4 adults. Our 2nd visit! Our large Buccaneer was sited on grass 10mtr from the road. Every pitch has electrics and decent access to water and waste.

The ground was as waterlogged as the previous year. The manager said that due to Covid they had not been able to fix the problems with drainage! We were not offered another pitch so set up on chocs. Inside the caravan was ok dry due to shoe changes! Outside was wet muddy and slush. The car was parked on grass and eventually dug a 10cm trench! We then learned to park on a paved path 10mtr away.

A tractor drove round the park to help people out as motorhomes were unable to get off their pitches.

Walking to the bathrooms involved walking over slushy mud on sloping ground.

Bathrooms were clean and warm the best bit!

Due to Covid, we were sold the Haven hideaway at a discount but the kids wanted to go into the Facilities which cost £80 for the week. Apart from the pool used by one person, this was not at all good value as the main focus was Bingo followed by a short entertainment to end by 9. 45. An expensive couple of hours not recommended!

The Blue Dolphin static Site facilities were quite a distance 400 metres I think. The staff there were lovely. There was a nice pool, some fair entertainment plus, bar and take aways and Brigghouse Restaurant which was poor food reheated, in my opinion. We didn't walk as it was wet & cold. I used my bike but the sites are very uneven with sharp gradients. Driving to the other park during Covid regs, involved driving a mile negotiating the dark roads through statics to go what was a much shorter distance.

Difficult/ impossible for people with disabilities.

It could be so good if some money was put in to put in walk ways, roads to pitches, level pitches and DRAINAGE.

Outside the pitch the area for dog walks was splendid both in the site and out. We visited Scarborough, Filey, Whitby it's a lovely area to be. 
via mobile


Date of Visit: October 2019 Unit:  Touring Caravan
Nights stayed: 7 Travelling as:  Family with older children
Reviewer: Kendal mintcake 4 reviews from this member

 Wet, Wet, wet. We visited in October 2019 with 2 parents, 2 20yr olds, 2 labradors.

The good

The site was nicely located geographically for touring splendid dog walks. The bathrooms toilets and showers were clean. The swimming pool was nice but 500 metres away.

The bad

Our pitch was grass the area was badly drained, as the week progressed the awning was under mud and slime. The area was unusable.

We were muddy dirty the caravan was filthy the dogs were filthy.

No paved road so we walked over slime to get to the bathroom or out to the car.

We were pitched close to a road so managed to get the van off at the end of the week.

The week was an ordeal 
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Date of Visit: April 2019 Unit:  Tent
Nights stayed: 3 Travelling as:  Family with young children
Reviewer: Flowersyy 1 review from this member

 Stayed here for first time in a tent with 2 young kids and a dog. Said they were dog friendly but dog only allowed in outside areas, nowhere else!

Lots of stuff for kids to do. Camping without electrical hook-ups was on top of the cliffs, high up, which was very very windy!

There were plenty of spaces below that they could have sent us to instead. When we checked in, Reception staff not very friendly, more interested in talking to each other.

This is in contrast to when you arrive at the caravan reception where they're always nice and friendly.

Facilities were nice, good toilet/shower block, everything clean and nearby.

Weather though was absolutely terrible and one day there was even hailstones! So very cold but can't blame the site for that! Would go again. 


Date of Visit: August 2018 Unit:  Motorhome
Reviewer: Maz9999 33 reviews from this member

 Horrible place to stay, we wanted to leave after an hour

Disgustingly filthy, complained about the litter, fag ends and general dirt in the outside “ non smoking “ seating area but even the staff said it was because it was busy, yeah busy but pay someone to clean it up out of the millions you are ripping people off for

No access to any beach as the site is on a cliff

No water / motorhome filling places, Elsan dump filthy, bins overflowing with waste, didn’t even attempt the showers as the rest of the place was a tip

Entertainment at night was packed, noisy and hot as well as a mile queue at the bar to be served nasty expensive beer

We left after 2 days after paying for 5 days ( £55 a night ) never ever again ! 


Date of Visit: July 2017 Unit:  Touring Caravan
Reviewer: Ncb1 5 reviews from this member

 Never again, when we arrived on site and were thrown our welcome pack and information and told 'be off site by 10am and no later on the day we leave'. After finding our pitch (160) we were disgusted to find a huge muddy puddle to put our awning up on. We had booked hard stranding but that was only for the van and not the awning apparently, fair enough. We set up and made the best of it, and apart from the water bed feel underfoot in the awning we were set up and on holiday.

The shower block and chemical disposal point were a fair trek from the van but were kept clean and tidy, the showers were hot and with a good water pressure.

We were pitched right next to the main walkway through to the site entertainment block so had a constant flow of swearing 10 year olds walking past our van.

There were gypsies on the site whilst we were there, who were constantly shouting, swearing and banging on the side of caravans as they walked past. I spoke to someone in the touring reception about this and she said that the warden would deal with it. I didn't realise there was a warden, we never saw him in the five days we were on site.

The touring site was scruffy with litter everywhere, dog mess and what seemed like a mountain of cigarette ends.

The entertainment block was well equipped with a large arcade, two show bars and a restaurant as well as takeaway options, the swimming pool and changing facilities were good but we had to queue over 50 minutes just to get in.

Whilst looking around the site, the static part of the site is immaculate with groundsmen patrolling the site all the time and keeping the grass cut and areas clear from litter. Unfortunately they don't care as much about the touring side of the site.

The surrounding area is really good, a short drive into Filey and its incredible beach and Scarborough and Whitby are both within and hour of the site. 


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Common Questions

Is Blue Dolphin Holiday Park ( Haven Holidays) child friendly?  YES, it accepts children & has a playground  View all facilities

Does Blue Dolphin Holiday Park ( Haven Holidays) have a swimming pool?  YES, there is a pool on site  View all facilities

Where is the nearest shop to Blue Dolphin Holiday Park ( Haven Holidays)?  There is a shop on site  View all facilities

Is Blue Dolphin Holiday Park ( Haven Holidays) dog friendly?  YES  View all facilities




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